"Knowledge management (KM) is the collection of methods relating to creating, sharing, using and managing the knowledge and information of an organization."
It involves the creation, sharing, and management of knowledge within an organization. It aims to capture and leverage the organization's intellectual assets to improve its performance.
Introduction to Knowledge Management: An overview of what knowledge management is, its purpose, and benefits.
Organizational Learning: The process of acquiring and applying knowledge and skills to improve individual and team performance within an organization.
Knowledge Creation and Acquisition: The processes and methods that organizations use to collect, create, and gather knowledge.
Knowledge Sharing and Dissemination: The processes and methods that organizations use to distribute and share knowledge within the organization.
Knowledge Storage and Retrieval: The processes and methods that organizations use to store, organize, and retrieve knowledge.
Knowledge Transfer: The process of passing knowledge from one person or group to another within an organization.
Knowledge Utilization and Application: The process of applying knowledge to organizational tasks, decisions, and projects to achieve goals.
Knowledge Metrics and Evaluation: The measurement and assessment of knowledge management processes and their effectiveness in achieving organizational goals.
Organizational Culture and Knowledge Management: The relationship between an organization's culture and its knowledge management processes.
Change Management and Knowledge Management: The processes and methods that organizations use to manage change and how they can be integrated with knowledge management processes.
Explicit knowledge management: This type of KM involves the documentation and codification of knowledge in a searchable format for easy retrieval and use.
Tacit knowledge management: This type of KM focuses on capturing the informal knowledge that is often difficult to document, such as personal experience and expertise.
Social knowledge management: This type of KM focuses on building communities of practice and promoting collaboration and social learning within an organization.
Process knowledge management: This type of KM involves identifying, documenting, and improving the processes within an organization to capture and transfer knowledge more effectively.
Innovation knowledge management: This type of KM focuses on fostering a culture of innovation, identifying and capturing new ideas, and integrating them into the organization's products and services.
Customer knowledge management: This type of KM focuses on collecting, analyzing, and applying customer insights to improve the organization's products, services, and customer relationships.
Intellectual capital management: This type of KM involves identifying and leveraging the organization's intellectual assets, such as patents, trademarks, and proprietary technology.
Learning organization knowledge management: This type of KM focuses on developing a learning culture within the organization, where employees are encouraged to continuously update their skills and knowledge.
Expertise location and management: This type of KM involves identifying the organization's experts and leveraging their knowledge and experience to benefit the organization.
Enterprise content management: This type of KM involves managing the organization's information and data assets, including the creation, storage, retrieval, and sharing of content.
"An established discipline since 1991..."
"Other fields may contribute to KM research, including information and media, computer science, public health and public policy."
"Several universities offer dedicated master's degrees in knowledge management."
"Many large companies, public institutions, and non-profit organizations have resources dedicated to internal KM efforts..."
"Knowledge management efforts typically focus on organizational objectives such as improved performance, competitive advantage, innovation, the sharing of lessons learned, integration, and continuous improvement of the organization."
"These efforts overlap with organizational learning and may be distinguished from that by a greater focus on the management of knowledge as a strategic asset and on encouraging the sharing of knowledge."
"KM is an enabler of organizational learning."
"The most complex scenario for knowledge management may be found in the context of supply chain as it involves multiple companies without an ownership relationship or hierarchy between them, being called by some authors as transorganizational or interorganizational knowledge."
"That complexity is additionally increased by industry 4.0 (or 4th industrial revolution) and digital transformation, as new challenges emerge from both the volume and speed of information flows and knowledge generation."
"[KM] includes courses taught in the fields of business administration, information systems, management, library, and information science."
"...often as a part of their business strategy, IT, or human resource management departments."
"...often as a part of their business strategy..."
"KM efforts... focus on the management of knowledge as a strategic asset and on encouraging the sharing of knowledge."
"KM efforts typically focus on organizational objectives such as... innovation..."
"...as new challenges emerge from both the volume and speed of information flows and knowledge generation."
"Other fields may contribute to KM research, including information and media, computer science, public health and public policy."
"Other fields may contribute to KM research, including information and media..."
"KM efforts typically focus on organizational objectives such as improved performance..."
"KM efforts typically focus on organizational objectives such as... competitive advantage..."