"Knowledge management (KM) is the collection of methods relating to creating, sharing, using and managing the knowledge and information of an organization."
An overview of what knowledge management is, its purpose, and benefits.
Definition of Knowledge Management: Understanding what knowledge management is, its purpose, and how it can benefit organizations in managing their knowledge resources.
Types of Knowledge: Understanding the different types of knowledge such as explicit knowledge, tacit knowledge, and cultural knowledge, and how they can be managed.
Knowledge Assets and Resources: Understanding the various assets and resources that make up an organization's knowledge base, including people, technology, processes, and information.
Knowledge Creation and Transfer: Understanding the processes of knowledge creation and transfer, and the various methods and tools that can be used to facilitate these processes.
Knowledge Sharing: Understanding the importance of knowledge sharing and the various barriers that can hinder knowledge sharing among organizations.
Knowledge Management Strategies: Understanding the different approaches and strategies that can be used in designing, implementing, and evaluating knowledge management initiatives.
Organizational Learning: Understanding how knowledge management can contribute to organizational learning, and the various learning mechanisms that can be used to facilitate learning within organizations.
Culture and Change Management: Understanding the role of culture and change management in knowledge management, and the various strategies and approaches that can be used to promote knowledge sharing and adoption of new knowledge management practices.
Information Technology: Understanding the role of information technology in knowledge management, and the various technologies and tools that can be used to facilitate knowledge creation, storage, retrieval, and sharing.
Metrics and Evaluation: Understanding the importance of metrics and evaluation in knowledge management, and the various methods and tools that can be used to measure the effectiveness of knowledge management initiatives.
Behavioral Perspectives: In this type of introduction, the focus is on how people behave and how knowledge can be shared and managed within an organization.
Social Perspectives: This type of introduction emphasizes how social networks can influence the sharing of knowledge within an organization.
Technological Perspectives: Here, the focus is on the use of technology to manage knowledge, such as using databases and knowledge management systems.
Economic Perspectives: This type of introduction explores the financial benefits of knowledge management, including increased efficiency and productivity.
Cultural Perspectives: In this type of introduction, the emphasis is on creating a culture that values and promotes knowledge sharing across all levels of an organization.
Collaborative Perspectives: This type of introduction emphasizes the importance of collaboration between individuals and teams in sharing and managing knowledge.
Strategic Perspectives: Here, the focus is on how knowledge management can help an organization achieve its strategic goals, such as improving company performance or increasing customer satisfaction.
Process-oriented Perspectives: This type of introduction examines how knowledge management can be integrated into existing processes and workflows within an organization.
Developmental Perspectives: In this type of introduction, the emphasis is on how knowledge management can help foster personal and professional development for individuals within an organization.
Organizational Perspectives: This type of introduction takes a holistic view of how knowledge is managed within an organization, including issues such as leadership, communication, and decision-making processes.
"An established discipline since 1991..."
"Other fields may contribute to KM research, including information and media, computer science, public health and public policy."
"Several universities offer dedicated master's degrees in knowledge management."
"Many large companies, public institutions, and non-profit organizations have resources dedicated to internal KM efforts..."
"Knowledge management efforts typically focus on organizational objectives such as improved performance, competitive advantage, innovation, the sharing of lessons learned, integration, and continuous improvement of the organization."
"These efforts overlap with organizational learning and may be distinguished from that by a greater focus on the management of knowledge as a strategic asset and on encouraging the sharing of knowledge."
"KM is an enabler of organizational learning."
"The most complex scenario for knowledge management may be found in the context of supply chain as it involves multiple companies without an ownership relationship or hierarchy between them, being called by some authors as transorganizational or interorganizational knowledge."
"That complexity is additionally increased by industry 4.0 (or 4th industrial revolution) and digital transformation, as new challenges emerge from both the volume and speed of information flows and knowledge generation."
"[KM] includes courses taught in the fields of business administration, information systems, management, library, and information science."
"...often as a part of their business strategy, IT, or human resource management departments."
"...often as a part of their business strategy..."
"KM efforts... focus on the management of knowledge as a strategic asset and on encouraging the sharing of knowledge."
"KM efforts typically focus on organizational objectives such as... innovation..."
"...as new challenges emerge from both the volume and speed of information flows and knowledge generation."
"Other fields may contribute to KM research, including information and media, computer science, public health and public policy."
"Other fields may contribute to KM research, including information and media..."
"KM efforts typically focus on organizational objectives such as improved performance..."
"KM efforts typically focus on organizational objectives such as... competitive advantage..."