"Knowledge management (KM) is the collection of methods relating to creating, sharing, using and managing the knowledge and information of an organization."
This type of KM involves identifying, documenting, and improving the processes within an organization to capture and transfer knowledge more effectively.
Process Management: The control of business processes to meet organizational goals and objectives.
Knowledge Management: The process of capturing, distributing, and utilizing knowledge in an organization.
Quality Management: The control of quality through policies, procedures, and practices to meet customer satisfaction.
Document Management: The systematic organization of documents and information in a safe location for easy retrieval.
Information Management: The control of information created and utilized by an organization.
Change Management: The process of managing changes to an organization to maximize the benefit and minimize the risk.
Performance Management: The process of evaluating performance and taking corrective action to improve performance.
Workflow Management: An automated way of managing business processes.
Collaborative Tools: Tools that enable teams to collaborate in real-time on projects.
Project Management: The planning and execution of projects to meet business goals and objectives.
Business Process Re-engineering: The complete redesign of business processes.
Enterprise Content Management: The management of unstructured data, such as emails, documents, and other types of media.
Decision Support Systems: Systems that help managers make complex decisions.
Knowledge Transfer: The process of transferring knowledge from one person to another.
Training and Development: The process of building skills and knowledge in employees.
Information Security: The protection of information assets from unauthorized access, use, disclosure, disruption, modification, or destruction.
Artificial Intelligence: The use of machines to perform tasks that require human-like intelligence.
Business Intelligence: The process of collecting, analyzing, and presenting business information to support decision-making.
Data Governance: The management of data by prioritizing business goals and protecting information from misuse.
Strategic Planning: The process of setting organizational goals and objectives and developing plans to achieve them.
Best practices management: This type of knowledge management focuses on identifying and sharing best practices among various teams and departments in the organization.
Lessons learned management: This type of knowledge management focuses on identifying and sharing lessons learned from previous projects or initiatives to help improve future projects and avoid repeating past mistakes.
Expertise management: This type of knowledge management focuses on identifying and leveraging the expertise of individuals within the organization to help solve complex problems and make better decisions.
Knowledge mapping: This type of knowledge management focuses on mapping out the knowledge assets and resources within the organization to help identify areas of strength and weakness.
Process documentation: This type of knowledge management focuses on documenting and standardizing work processes to improve workflow and increase productivity.
Information sharing: This type of knowledge management focuses on creating a culture of information sharing across the organization to better utilize the collective knowledge and experience of all employees.
Collaboration tools and platforms: This type of knowledge management focuses on implementing tools and platforms that facilitate communication and collaboration among employees to help share knowledge and solve problems in real-time.
Innovation management: This type of knowledge management focuses on creating a culture of innovation within the organization by encouraging employees to explore new ideas and solutions to business challenges.
Continuous improvement: This type of knowledge management focuses on continuously improving business processes and workflows through regularly analyzing and optimizing performance metrics.
"An established discipline since 1991..."
"Other fields may contribute to KM research, including information and media, computer science, public health and public policy."
"Several universities offer dedicated master's degrees in knowledge management."
"Many large companies, public institutions, and non-profit organizations have resources dedicated to internal KM efforts..."
"Knowledge management efforts typically focus on organizational objectives such as improved performance, competitive advantage, innovation, the sharing of lessons learned, integration, and continuous improvement of the organization."
"These efforts overlap with organizational learning and may be distinguished from that by a greater focus on the management of knowledge as a strategic asset and on encouraging the sharing of knowledge."
"KM is an enabler of organizational learning."
"The most complex scenario for knowledge management may be found in the context of supply chain as it involves multiple companies without an ownership relationship or hierarchy between them, being called by some authors as transorganizational or interorganizational knowledge."
"That complexity is additionally increased by industry 4.0 (or 4th industrial revolution) and digital transformation, as new challenges emerge from both the volume and speed of information flows and knowledge generation."
"[KM] includes courses taught in the fields of business administration, information systems, management, library, and information science."
"...often as a part of their business strategy, IT, or human resource management departments."
"...often as a part of their business strategy..."
"KM efforts... focus on the management of knowledge as a strategic asset and on encouraging the sharing of knowledge."
"KM efforts typically focus on organizational objectives such as... innovation..."
"...as new challenges emerge from both the volume and speed of information flows and knowledge generation."
"Other fields may contribute to KM research, including information and media, computer science, public health and public policy."
"Other fields may contribute to KM research, including information and media..."
"KM efforts typically focus on organizational objectives such as improved performance..."
"KM efforts typically focus on organizational objectives such as... competitive advantage..."