This type of KM focuses on building communities of practice and promoting collaboration and social learning within an organization.
Social networks: A way of mapping relationships and connections within an organization to facilitate knowledge sharing and collaboration.
Communities of Practice: Groups of individuals who come together to share knowledge and collaborate on specific topics or projects.
Knowledge sharing processes: Various approaches to facilitate the exchange of knowledge, including communities of practice, storytelling, mentoring, and coaching.
Content management systems: Tools and technologies for organizing, storing, and sharing information within an organization.
Taxonomies: Systems for categorizing and organizing information to make it easier to find and use.
Learning management systems: Tools and technologies to enable employees to learn and develop new skills and knowledge.
Innovation management: Methods and systems for promoting and managing innovation within an organization.
Social media: Platforms for sharing and collaborating on information and knowledge, including blogs, wikis, and social networking sites.
Knowledge retention and transfer: Processes and approaches for capturing and sharing knowledge from retiring or departing employees.
Measurement and evaluation: Methods for measuring the effectiveness of social knowledge management programs and initiatives.
Communities of Practice: A group of people with a shared area of interest or expertise who collaborate to share knowledge and solve problems.
Wikis: A collaborative platform where users can easily create, edit, and share documentation or knowledge articles.
Social Networks: Platforms where users can interact and share information with each other, connecting people and knowledge.
Knowledge Repositories: A central database where users can easily access, update and search for specific information, including documents, videos, and other media.
Discussion Forums: Online spaces where users can engage in debate and exchange ideas, sharing knowledge and expertise on various topics.
Expertise Locators: Platforms that help users find experts within an organization, matching people with the knowledge and skills needed to solve specific problems.
Social Learning Platforms: Online environments where users can access training and mentoring programs, as well as take part in interactive learning experiences, such as webinars or workshops.
Collective Intelligence: The process of combining knowledge and expertise from various sources to create a more comprehensive and accurate understanding of a particular issue or problem.
Social Bookmarking: A way for users to share and organize links to useful information and resources, making it easier for others to find and access relevant knowledge.
Knowledge Mapping: A visualization technique that helps organizations to identify knowledge gaps and strengths, and plan strategies for better knowledge management.