This type of KM involves managing the organization's information and data assets, including the creation, storage, retrieval, and sharing of content.
Information architecture: This involves the organization, categorization, and structuring of information within a system.
Document management: The process of creating, storing, managing, and tracking electronic documents throughout an organization.
Workflow automation: The automation of business processes using technology to streamline operations and improve efficiency.
Metadata management: The use of standardized metadata to improve search and retrieval of content.
Collaboration tools: The use of software and applications to facilitate team collaboration and communication.
Information security: The protection of content from unauthorized access, use, disclosure, disruption, modification, or destruction.
Content migration: The process of moving content from one system or location to another.
Records management: The administration of information throughout its lifecycle, including creation, retention, and disposal.
Enterprise search: The ability to search for content across multiple systems and repositories using a single interface.
Analytics and reporting: The use of data analytics and reporting to gain insights into user behavior, content usage, and system performance.
Document management: This type of ECM involves organizing, storing, and retrieving electronic documents in a centralized location. It includes features like version control, access control, and search.
Digital Asset Management: This type of ECM is used to manage and store digital assets like images, audio, videos, and graphics. It enables users to search, retrieve, and distribute digital assets with ease.
Web content management: This type of ECM is used to create, manage, and publish content on websites. It includes features like page design, content creation, and publishing.
Records management: This type of ECM involves the systematic management of records in an organization. It includes features like retention schedules, archiving, and auditing.
Workflow management: This type of ECM involves automating, monitoring, and optimizing business processes. It includes features like task management, approvals, and notifications.
Collaboration and social content management: This type of ECM involves enabling users to collaborate and share content across the organization using social media-like features.
Email management: This type of ECM enables users to manage and store emails in an organized way, facilitating easy retrieval of information and tracking of conversations.
Knowledge management: This type of ECM involves capturing, storing, and sharing organizational knowledge. It includes features like knowledge bases, wikis, and forums.
Business intelligence and analytics: This type of ECM involves gathering and analyzing data to provide insight into business performance. It includes features like data visualization, predictive analytics, and reporting.
Information governance: This type of ECM involves defining policies and procedures for managing information assets in an organization. It includes features like compliance management, risk management, and data security.