"Knowledge management (KM) is the collection of methods relating to creating, sharing, using and managing the knowledge and information of an organization."
The processes and methods that organizations use to collect, create, and gather knowledge.
Knowledge management (KM) strategies: Are the methods applied to manage, preserve, and share the knowledge of an organization, aimed at enhancing its efficiency.
Information management systems: Are technologies and techniques used to gather, document, preserve, distribute, and retrieve all data or information relevant to an organization, in order to enhance the KM processes.
Knowledge creation: Is a process of generating new information and insights, or combining existing information and insights to create new knowledge that is useful to an organization.
Knowledge sharing: Is exchanging information within an organization. Effective knowledge sharing requires the creation of a culture that encourages sharing and collaboration, as well as utilizing technology to support the process.
Knowledge codification: Is the process of converting tacit knowledge (based on experiences, intuition or insights that is difficult to articulate) into explicit (text or image-based) knowledge, that can be accessed and shared by others.
Best practices in KM: Are the methods, procedures, and techniques that have been proven to be effective in implementing KM strategies and achieving desired goals.
Communities of practice: Are groups of individuals that share a common interest or profession, who come together to share and exchange information and ideas.
Learning organizations: Are organizations that continuously learn from experiences and take steps to create a culture of learning within the organization.
Intellectual capital management: Is the process of identifying, valuing, and managing organizational resources that contribute to competitive advantage, such as knowledge, expertise, and brand equity.
Innovation practices: Are strategies and processes applied to create new ideas, products, and services, and to drive continuous improvement within an organization.
Decision-making processes: Are procedures utilized to make informed choices, based on the analysis of relevant information and data, and supported by effective KM practices.
Metrics and analysis: Are the methods for measuring and evaluating the effectiveness of KM practices, in order to make informed decisions about future strategies and initiatives.
Collaboration structures and tools: Are methods for encouraging and facilitating collaboration and communication within various organizational structures and settings.
Change management and organizational learning: Are key components of effective KM practices, aimed at enabling organizations to adapt to changing circumstances and continuously evolve in response to internal and external factors.
Leadership and management practices: Are methods of motivating, engaging, and guiding employees towards achieving the goals of the organization, supporting the implementation of effective KM practices.
Explicit Knowledge: Explicit knowledge refers to knowledge that is formalized, codified, and easily transferable through language and documents within an organization.
Tacit Knowledge: Tacit knowledge refers to the implicit, unarticulated knowledge that is difficult to express and transfer, typically acquired through experience, intuition, and personal insights, and is deeply rooted in an individual's mental models, values, and emotions.
Socialization: Socialization in organizational studies refers to the process through which individuals acquire knowledge, skills, and values from their social interactions with other members of the organization.
Externalization: Externalization is the process through which tacit knowledge is translated into explicit knowledge and shared with others in an organization or external partners.
Combination: Combination is the process of integrating existing knowledge from various sources within an organization to create new insights and understanding.
Internalization: Internalization refers to the process of individuals or organizations acquiring external knowledge and making it part of their internal knowledge base.
Apprenticeship: Apprenticeship refers to the process of acquiring knowledge and skills through hands-on experience under the guidance of a skilled practitioner or master.
Coaching: Coaching in organizational studies and knowledge creation and acquisition involves guiding individuals or teams to enhance their skills, knowledge, and performance for personal and professional development.
Mentoring: Mentoring in organizational studies and knowledge creation/acquisition refers to the developmental relationship between an experienced individual (mentor) and a less experienced individual (mentee) aimed at supporting learning, personal growth, and knowledge transfer within the organization.
Communities of Practice: Communities of Practice refer to social groups within organizations that form spontaneously to share knowledge, experiences, and best practices, fostering learning and innovation.
Knowledge Transfer: Knowledge transfer refers to the process of transmitting knowledge from one individual or group to another within an organization, ensuring the preservation, sharing, and application of valuable information.
Knowledge Mapping: Knowledge Mapping refers to the process of visually representing and organizing knowledge within an organization, highlighting connections and relationships between individuals, teams, and information sources.
Knowledge Engineering: Knowledge Engineering is the process of creating and acquiring knowledge through systematic analysis, modeling, and organization of information in order to develop efficient and effective systems for organizations.
Knowledge Auditing: Knowledge Auditing is the systematic assessment and evaluation of an organization's knowledge assets, processes, and capabilities to identify gaps, strengths, and opportunities for improving knowledge creation and acquisition.
Knowledge Codification: Knowledge codification is the process of converting tacit knowledge into explicit and structured forms, enabling organizations to capture, store, and transfer knowledge efficiently.
Knowledge Elicitation: Knowledge Elicitation in organizational studies and knowledge creation and acquisition refers to the process of extracting or uncovering tacit knowledge from individuals or groups to make it accessible and transferable within the organization.
Knowledge Sharing: Knowledge sharing is the act of transferring and disseminating information, expertise, and insights among individuals or groups within an organization to enhance collective learning and productivity.
Knowledge Collaboration: Knowledge Collaboration refers to the process of sharing and combining expertise, ideas, and information among individuals in an organization to generate new knowledge and enhance organizational learning.
Knowledge Repositories: Knowledge repositories refer to organized and centralized digital platforms or databases that store and manage explicit knowledge, information, and expertise for individual and collective use within organizational contexts.
Knowledge Creation: Knowledge Creation refers to the process of generating novel insights, information, or ideas through individual or collective activities within an organization.
Innovation.: Innovation refers to the process of creating and introducing new ideas, products, services, or approaches that bring about significant and positive change within an organization.
"An established discipline since 1991..."
"Other fields may contribute to KM research, including information and media, computer science, public health and public policy."
"Several universities offer dedicated master's degrees in knowledge management."
"Many large companies, public institutions, and non-profit organizations have resources dedicated to internal KM efforts..."
"Knowledge management efforts typically focus on organizational objectives such as improved performance, competitive advantage, innovation, the sharing of lessons learned, integration, and continuous improvement of the organization."
"These efforts overlap with organizational learning and may be distinguished from that by a greater focus on the management of knowledge as a strategic asset and on encouraging the sharing of knowledge."
"KM is an enabler of organizational learning."
"The most complex scenario for knowledge management may be found in the context of supply chain as it involves multiple companies without an ownership relationship or hierarchy between them, being called by some authors as transorganizational or interorganizational knowledge."
"That complexity is additionally increased by industry 4.0 (or 4th industrial revolution) and digital transformation, as new challenges emerge from both the volume and speed of information flows and knowledge generation."
"[KM] includes courses taught in the fields of business administration, information systems, management, library, and information science."
"...often as a part of their business strategy, IT, or human resource management departments."
"...often as a part of their business strategy..."
"KM efforts... focus on the management of knowledge as a strategic asset and on encouraging the sharing of knowledge."
"KM efforts typically focus on organizational objectives such as... innovation..."
"...as new challenges emerge from both the volume and speed of information flows and knowledge generation."
"Other fields may contribute to KM research, including information and media, computer science, public health and public policy."
"Other fields may contribute to KM research, including information and media..."
"KM efforts typically focus on organizational objectives such as improved performance..."
"KM efforts typically focus on organizational objectives such as... competitive advantage..."