"Knowledge management (KM) is the collection of methods relating to creating, sharing, using and managing the knowledge and information of an organization."
The measurement and assessment of knowledge management processes and their effectiveness in achieving organizational goals.
Knowledge Management (KM): The systematic process of creating, capturing, sharing, and utilizing knowledge within an organization to support its goals and objectives.
Knowledge Creation: The process of generating new knowledge within an organization by combining existing knowledge and experience.
Tacit and Explicit Knowledge: The two types of knowledge that exist within an organization: Tacit knowledge is knowledge that is embedded in an individual's experience, whereas explicit knowledge is codified and can be easily shared.
Knowledge Mapping: The process of identifying the key knowledge sources and flows within an organization, and visualizing them.
Knowledge Audit: The process of evaluating the knowledge assets and capabilities of an organization.
Knowledge Metrics: The quantitative and qualitative measures used to evaluate the effectiveness of knowledge management initiatives within an organization.
Knowledge Transfer: The process of sharing knowledge between individuals or teams to promote learning and innovation.
Communities of Practice: Groups of individuals within an organization who share a common interest or expertise, and come together to share knowledge and best practices.
Knowledge Repositories: Centralized digital platforms that can store and disseminate knowledge within an organization.
Knowledge Management Systems: Tools and technologies used to facilitate knowledge management processes within an organization, such as Content Management Systems (CMS) and Knowledge Management Software (KMS).
Knowledge Sharing Culture: A culture within an organization that fosters and supports knowledge sharing and collaboration.
Intellectual Capital: The intangible assets of an organization, such as knowledge, expertise, and relationships, that contribute to its overall value.
Organizational Learning: The process of acquiring new knowledge and skills and incorporating them into an organization's practices and processes.
Knowledge Management Strategy: A plan for how an organization intends to create, capture, share, and utilize knowledge to achieve its goals and objectives.
Knowledge Management Implementation: The process of putting in place the systems, processes, and practices required to effectively manage knowledge within an organization.
Knowledge Acquisition Metrics: This measures how much knowledge has been acquired by an organization from various sources.
Knowledge Transfer Metrics: Measuring the effectiveness of transferring knowledge from one part of a company to another to ensure it is properly utilized.
Knowledge Utilization Metrics: This measures how effectively new knowledge is being applied in various processes, business decisions and practices.
Knowledge Retention Metrics: This evaluates the ability of organizations to keep its vital knowledge even amid changes in staff or organizational structure.
Knowledge Quality Metrics: These metrics measure the accuracy, relevance, completeness, and reliability of knowledge as it is being utilized.
Knowledge Sharing Metrics: This evaluates how well employees are sharing knowledge with one another within the organization.
Knowledge Creation Metrics: This measures the creation of new knowledge, innovations, ideas, researches and proprietary rights by an organization.
Knowledge Preservation Metrics: This evaluates how an organization safeguards its existing knowledge and intellectual assets, documented or not.
Knowledge Mapping Metrics: This evaluates and categorizes organization knowledge and expertise.
Knowledge Security Metrics: This measures efforts made by an organization to ensure knowledge is not stolen, duplicated, or inadvertently distributed to third parties.
Knowledge Scalability Metrics: Measuring how effectively knowledge can be scaled to meet the needs of an ever-growing organization.
Knowledge Management ROI Metrics: Evaluating the business and financial benefits gained from knowledge management practices.
Knowledge Integration Metrics: Assessing the effectiveness of integrating knowledge into different aspects of an organization.
Knowledge Dissemination Metrics: This measures the effectiveness of the organization's approach to disseminating knowledge internally and externally.
Knowledge Innovation Metrics: This evaluates the organization's ability to innovate and continuously move the company and industry forward through knowledge management practices.
"An established discipline since 1991..."
"Other fields may contribute to KM research, including information and media, computer science, public health and public policy."
"Several universities offer dedicated master's degrees in knowledge management."
"Many large companies, public institutions, and non-profit organizations have resources dedicated to internal KM efforts..."
"Knowledge management efforts typically focus on organizational objectives such as improved performance, competitive advantage, innovation, the sharing of lessons learned, integration, and continuous improvement of the organization."
"These efforts overlap with organizational learning and may be distinguished from that by a greater focus on the management of knowledge as a strategic asset and on encouraging the sharing of knowledge."
"KM is an enabler of organizational learning."
"The most complex scenario for knowledge management may be found in the context of supply chain as it involves multiple companies without an ownership relationship or hierarchy between them, being called by some authors as transorganizational or interorganizational knowledge."
"That complexity is additionally increased by industry 4.0 (or 4th industrial revolution) and digital transformation, as new challenges emerge from both the volume and speed of information flows and knowledge generation."
"[KM] includes courses taught in the fields of business administration, information systems, management, library, and information science."
"...often as a part of their business strategy, IT, or human resource management departments."
"...often as a part of their business strategy..."
"KM efforts... focus on the management of knowledge as a strategic asset and on encouraging the sharing of knowledge."
"KM efforts typically focus on organizational objectives such as... innovation..."
"...as new challenges emerge from both the volume and speed of information flows and knowledge generation."
"Other fields may contribute to KM research, including information and media, computer science, public health and public policy."
"Other fields may contribute to KM research, including information and media..."
"KM efforts typically focus on organizational objectives such as improved performance..."
"KM efforts typically focus on organizational objectives such as... competitive advantage..."