"Operations management is an area of management concerned with designing and controlling the process of production and redesigning business operations..."
It deals with the design and management of the processes that produce goods and services. It involves optimizing production processes to maximize efficiency and quality.
Supply Chain Management: The coordination and management of activities involved in the production and delivery of products and services from suppliers to customers.
Forecasting: The process of predicting future demand for products or services based on historical data and other relevant factors, such as market trends and seasonality.
Inventory Management: The planning, monitoring, and control of the flow of goods and materials throughout the production and supply chain.
Capacity Planning: The process of determining the resources needed to meet customer demand at the optimal level of efficiency and cost-effectiveness.
Quality Control: A system of standards and processes for ensuring that products or services meet or exceed customer requirements and expectations.
Process Improvement: The identification and implementation of methods to streamline production processes and reduce waste, errors, and inefficiencies.
Project Management: The planning, scheduling, and coordination of activities to complete a specific project on time, within budget, and to the satisfaction of stakeholders.
Lean Manufacturing: A production methodology that emphasizes the elimination of waste and focuses on continuous improvement of processes and products.
Six Sigma: A data-driven approach to quality management that seeks to eliminate defects and minimize variability in production processes.
Introduction to Operations Management: Understanding the history, evolution and importance of Operations Management in today's business scenarios.
Process Analysis: Analyzing the various processes involved within an organization to streamline the workflow and eliminate redundancies.
Production Planning and Control: Creating a plan to control production and maintaining an inventory of raw materials and finished goods.
Capacity Planning: Determining the capacity required to meet the production targets and forecasting demand to ensure smooth delivery of products or services.
Supply Chain Management: Monitoring and managing the flow of goods, services, and information between suppliers, manufacturers, distributors, and customers.
Quality Control: Ensuring that products or services meet the set standards of quality and customer satisfaction.
Lean Operations: Identifying and eliminating waste to optimize manufacturing, reduce costs, and improve quality.
Six Sigma: Applying statistical tools and techniques to improve quality and reduce variability in processes.
Project Management: Planning, organizing, and managing resources to achieve specific goals and objectives within a defined timeline.
Inventory Management: Maintaining the right amount of inventory to meet customer demand while minimizing inventory costs.
Scheduling and Sequencing: Optimizing the order and timing of individual processes to improve efficiency and reduce waiting times.
Maintenance Management: Managing and maintaining equipment and facilities to ensure production runs smoothly and efficiently.
Risk Management: Identifying, assessing, and managing risks to operations and business continuity.
Service Operations Management: Identifying the unique characteristics of service operations to optimize service delivery and ensure customer satisfaction.
Global Operations Management: Managing the complex operations involved in a global market and dealing with cultural differences, logistics, and legal requirements.
Innovation and continuous improvement: Encouraging innovation, experimentation and continuous improvement to remain competitive and achieve organizational goals.
"It involves the responsibility of ensuring that business operations are efficient in terms of using as few resources as needed and effective in meeting customer requirements."
"It is concerned with managing an entire production or service system which is the process that converts inputs into outputs."
"Operations produce products, manage quality and create services."
"Operation management covers sectors like banking systems, hospitals, companies, working with suppliers, customers, and using technology."
"The operations function requires management of both the strategic and day-to-day production of goods and services. In managing manufacturing or service operations several types of decisions are made including operations strategy, product design, process design, quality management, capacity, facilities planning, production planning, and inventory control."
"Each of these requires an ability to analyze the current situation and find better solutions to improve the effectiveness and efficiency of manufacturing or service operations."
"A modern, integrated vision of the many aspects of operations management may be found in recent textbooks on the subject."