The ability to communicate effectively with others and listen actively.
Verbal Communication: The use of words and sounds to express ideas, thoughts and feelings through speaking and listening.
Non-verbal Communication: The use of body language, gestures, facial expressions, and tone to convey meaning and emotion.
Active Listening: The ability to understand and retain information being communicated by another person and responding appropriately.
Empathy: The ability to understand and share the feelings of another person, putting yourself in their shoes.
Assertiveness: The ability to express your thoughts, opinions and feelings in a direct, honest and respectful way.
Conflict Resolution: The ability to identify, manage, and resolve conflicts while maintaining positive relationships with others.
Body Language: The use of physical movements, gestures, and expressions to convey emotions and intentions.
Feedback: The process of providing and receiving information on how to improve and develop skills or behaviors.
Questioning Techniques: The skills used to ask effective and relevant questions to get information and understanding from others.
Communication Styles: The different ways individuals use to communicate their thoughts, feelings and emotions.
Cultural Awareness: Awareness and sensitivity to cultural differences in communication styles and customs, to avoid misunderstandings and conflicts.
Persuasion: The ability to influence others' behaviors, decisions or actions using logical reasoning and emotional appeals.
Presentation Skills: The ability to communicate effectively and engage audiences using various techniques and strategies.
Collaboration and Teamwork: The ability to work effectively with others, sharing information and ideas, delegating tasks and resolving conflicts.
Networking: The art of building and maintaining mutually beneficial relationships with others, for personal and professional growth.