"Within the realm of communication studies, organizational communication is a field of study surrounding all areas of communication and information flow that contribute to the functioning of an organization."
The way in which an organization communicates with employees, customers, stakeholders and the wider community.
Communication Theory: The study of how people communicate effectively and ineffectively.
Verbal Communication: Communication through spoken language, including tone, volume, and use of words.
Nonverbal Communication: Communication through body language, gestures, and facial expressions.
Listening: The process of receiving, understanding, interpreting, and responding to spoken or nonverbal messages.
Perceptual Filters: How people perceive and interpret messages.
Feedback: The process of providing information about how well a message was received.
Communication Barriers: Obstacles that prevent effective communication.
Dialogue: A conversation between two or more people.
Interpersonal Communication: Communication between individuals.
Group Communication: Communication among three or more people.
Organizational Communication: Communication within and between organizations.
Media Literacy: The ability to analyze and evaluate media messages.
Culture: The shared values, customs, beliefs, and behaviors that characterize a group or society.
Power and Influence: The ability to affect the behavior of others.
Conflict Resolution: The process of resolving disputes and disagreements.
Negotiation: The process of reaching an agreement through discussion and compromise.
Leadership: The ability to influence others to work toward a common goal.
Change Management: The process of leading individuals or groups through organizational change.
Diversity and Inclusion: The practice of creating a workplace culture that values and embraces differences.
Ethics and Social Responsibility: The study of moral principles and values in business and society.
Verbal communication: The use of spoken words to convey ideas, thoughts or information.
Non-verbal communication: The use of facial expressions, body language, gestures, and tone of voice to convey a message.
Written communication: The use of written language in the form of letters, emails, memos, reports, etc. to convey and document information.
Visual communication: The use of visual aids such as charts, graphs, pictures or videos to convey a message.
Interpersonal communication: Communication between two or more people, face-to-face or through electronic means, to exchange information or build relationships.
Group communication: Communication that takes place within a group, such as meetings, conferences, or team-building activities.
Formal communication: Communication that follows a specific structure, format, or protocol, such as official reports or business letters.
Informal communication: Communication that takes place outside of formal channels, such as water cooler conversations or email chains.
Horizontal communication: Communication that takes place between individuals or groups at the same level in the organization hierarchy.
Vertical communication: Communication that flows up or down the organizational hierarchy from one level to another.
Grapevine communication: Informal communication that occurs through the network of personal connections within the organization.
Cross-cultural communication: Communication between people or groups from different cultures or backgrounds.
Crisis communication: Communication that takes place during a crisis, such as a natural disaster or workplace accident.
External communication: Communication between the organization and its external stakeholders, such as customers, suppliers, or government agencies.
Internal communication: Communication within the organization, such as between employees or different departments.
"The scope of organizations included in this field of research have also shifted over time."
"Now both traditionally profitable companies, as well as NGOs and non-profit organizations, are points of interest for scholars focused on the field of organizational communication."
"Organizations are formed and sustained through continuous communication between members of the organization and both internal and external sub-groups who possess shared objectives for the organization."
"The flow of communication encompasses internal and external stakeholders."
"The flow of communication encompasses internal and external stakeholders and can be formal or informal."