Information Management

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The collection, analysis, and dissemination of information that is used in public safety operations and decision-making, including data mining, crime mapping, and intelligence analysis.

Data Governance: The process of managing the availability, usability, integrity, and security of the data used in the administration of public safety services.
Information Security: The protection of information assets and systems from unauthorized access, use, disclosure, destruction or modification.
Records Management: The process of creating, receiving, maintaining, using, and disposing of records, including paper and electronic documents, in an organization.
Enterprise Content Management (ECM): The systematic collection, organization, and management of electronic documents and other content that support organizational processes and workflows.
Information Retrieval: Techniques for searching and retrieving information from databases, files, and other repositories.
Business Intelligence (BI): Technologies and applications for gathering, analyzing, and presenting data to support decision-making in public safety administration.
Geographic Information Systems (GIS): A system designed to capture, store, manipulate, analyze, manage, and present spatial or geographic data.
Data Analytics: The use of statistical methods and technologies to analyze large datasets to identify patterns, correlations, and trends that can inform decision-making.
Data Mining: The process of discovering patterns in large datasets using computational techniques from statistics, machine learning, and database management.
Disaster Recovery: The process of restoring critical IT systems and infrastructure following a disaster or significant disruption.
Cloud Computing: The delivery of computing services, including servers, storage, databases, networking, software, analytics, and intelligence, over the internet.
Artificial Intelligence (AI): The simulation of human intelligence processes by machines, especially computer systems, including learning, reasoning, and self-correction.
Machine Learning: The ability of computer systems to automatically improve based on experience without being specifically programmed.
Internet of Things (IoT): The networking of physical devices, vehicles, buildings, and other objects embedded with electronics, software, sensors, and network connectivity.
Emerging Technologies: A wide range of advances in technology, such as virtual and augmented reality, blockchain, and quantum computing, that may impact public safety administration in the future.
Crime Analysis: The process of analyzing crime data to develop insights, trends, and patterns that can help law enforcement agencies identify crime hotspots, allocate resources, and prevent crimes.
Emergency Management: The process of coordinating resources and personnel to respond to and manage emergencies, disasters, or other crises.
Homeland Security: The process of preventing and responding to domestic security threats, including terrorism, cyber-attacks, disasters, and critical infrastructure protection.
Records Management: The process of controlling and coordinating the creation, distribution, use, maintenance, and disposition of records, including case files, evidence, and other law enforcement materials.
Information Technology: The process of managing and using technology to support public safety operations, including hardware, software, networks, databases, and applications.
Geographic Information Systems (GIS): The process of using mapping and spatial analysis to support public safety operations, including crime mapping, resource allocation, and emergency response.
Intelligence Analysis: The process of collecting, analyzing, and disseminating intelligence to support public safety operations, including counterterrorism, organized crime, and other threats.
Public Information: The process of communicating with the public to provide information, education, and awareness about public safety issues and services.
Policy and Planning: The process of developing and implementing policies, plans, and strategies to support public safety operations, including strategic planning, risk assessment, and policy analysis.
Training and Education: The process of providing training and education to personnel involved in public safety operations, including law enforcement officers, emergency responders, and other public safety professionals.
"Information management (IM) is the appropriate and optimized capture, storage, retrieval, and use of information."
"It may be personal information management or organizational."
"IM for organizations concerns a cycle of organizational activity: the acquisition of information from one or more sources, the custodianship and the distribution of that information to those who need it, and its ultimate disposal through archiving or deletion."
"This cycle of information organisation involves a variety of stakeholders, including those who are responsible for assuring the quality, accessibility and utility of acquired information; those who are responsible for its safe storage and disposal; and those who need it for decision making."
"Stakeholders might have rights to originate, change, distribute or delete information according to organisational information management policies."
"Information management embraces all the generic concepts of management, including the planning, organizing, structuring, processing, controlling, evaluation and reporting of information activities."
"All of which is needed in order to meet the needs of those with organizational roles or functions that depend on information."
"After individuals are able to put that information to use, it then gains more value."
"Information management is closely related to, and overlaps with, the management of data, systems, technology, processes and – where the availability of information is critical to organizational success – strategy."
"This broad view of the realm of information management contrasts with the earlier, more traditional view, that the life cycle of managing information is an operational matter that requires specific procedures, organizational capabilities and standards that deal with information as a product or a service."
"The acquisition of information from one or more sources, the custodianship and the distribution of that information to those who need it, and its ultimate disposal through archiving or deletion."
"Those who are responsible for assuring the quality, accessibility and utility of acquired information."
"The planning, organizing, structuring, processing, controlling, evaluation and reporting of information activities."
"To meet the needs of those with organizational roles or functions that depend on information."
"Those who need [information] for decision making."
"Those who are responsible for its safe storage and disposal."
"Organizational information management policies."
"After individuals are able to put that information to use."
"Its ultimate disposal through archiving or deletion."
"Where the availability of information is critical to organizational success."