"Knowledge management (KM) is the collection of methods relating to creating, sharing, using and managing the knowledge and information of an organization."
This subfield focuses on the creation, sharing, and dissemination of knowledge within organizations to improve organizational effectiveness.
Knowledge management definition and history: Introduction to the concept of knowledge management and its evolution.
Knowledge creation, acquisition, and sharing: Understanding how knowledge is generated, obtained, and distributed within an organization.
The role of information technology in KM: The application and use of information technology tools and platforms to support knowledge management.
Organizational learning: Knowledge management in the context of organizational learning, and the role of various stakeholders in learning processes.
Knowledge codification and categorization: Strategies for organizing and categorizing knowledge in a way that is meaningful and useful to the organization.
Knowledge transfer and retention: Techniques for transferring and preserving knowledge within the organization, as well as the challenges that arise during this process.
Communities of practice: The role of communities of practice in knowledge management, and how they promote knowledge sharing and learning.
Intellectual capital: Understanding the importance of intellectual capital as a strategic resource for organizations, and how it can be managed through knowledge management practices.
Knowledge management systems: Introduction to various knowledge management systems and platforms, such as knowledge repositories, content management systems, and social media platforms.
Knowledge management metrics: The importance of measuring the effectiveness of knowledge management efforts, and the types of metrics that can be used to evaluate success.
Organizational culture and knowledge management: The influence of organizational culture on knowledge management practices, and how to create a culture that supports knowledge sharing and learning.
Change management and knowledge management: The importance of change management in implementing knowledge management practices and strategies, and the challenges that arise during organizational change.
Knowledge management and innovation: Understanding how knowledge management supports innovation within organizations, and the role of innovation in organizational success.
Leadership and knowledge management: The importance of leadership in promoting knowledge sharing and learning, and the characteristics of effective knowledge management leaders.
Ethics and knowledge management: The ethical considerations that arise in knowledge management practices, such as confidentiality, privacy, and security.
Explicit Knowledge Management: This type of knowledge management involves tangible knowledge, such as documents, manuals, and processes. It is focused on capturing, codifying, and transferring knowledge in an explicit manner.
Tacit Knowledge Management: This type of knowledge management involves intangible knowledge, such as expertise, experience, and knowledge in the minds of individuals. The aim is to capture and transfer knowledge that is difficult to express, and may include personal insights, perspectives, and skills.
Social Knowledge Management: This type of knowledge management recognizes that knowledge is often created and shared through social interactions, such as discussions, networks, and communities of practice. The focus is on facilitating and encouraging social interactions that lead to the creation and sharing of knowledge.
Process Knowledge Management: This type of knowledge management is focused on managing knowledge within business processes. It involves designing, modeling, and optimizing processes with the aim of capturing and sharing best practices and knowledge.
Innovation Knowledge Management: This type of knowledge management is centered on promoting and managing innovation within organizations. It may include knowledge sharing platforms, innovation labs, and strategies for identifying and developing new ideas and products.
Intellectual Capital Knowledge Management: This type of knowledge management focuses on the management of intellectual assets. It includes practices such as intellectual property management, valuation of intellectual assets, and strategies for protecting and monetizing intellectual capital.
Customer Knowledge Management: This type of knowledge management involves managing and leveraging knowledge about customers. It may include customer surveys, feedback mechanisms, and customer relationship management systems.
Learning and Training Knowledge Management: This type of knowledge management involves managing knowledge related to learning and training. It includes practices such as e-learning, instructional design, and competency mapping.
Cross-cultural Knowledge Management: This type of knowledge management recognizes that knowledge is situated within cultures and contexts. The focus is on managing knowledge across cultural boundaries, including communication, collaboration, and sharing practices.
"An established discipline since 1991..."
"Other fields may contribute to KM research, including information and media, computer science, public health and public policy."
"Several universities offer dedicated master's degrees in knowledge management."
"Many large companies, public institutions, and non-profit organizations have resources dedicated to internal KM efforts..."
"Knowledge management efforts typically focus on organizational objectives such as improved performance, competitive advantage, innovation, the sharing of lessons learned, integration, and continuous improvement of the organization."
"These efforts overlap with organizational learning and may be distinguished from that by a greater focus on the management of knowledge as a strategic asset and on encouraging the sharing of knowledge."
"KM is an enabler of organizational learning."
"The most complex scenario for knowledge management may be found in the context of supply chain as it involves multiple companies without an ownership relationship or hierarchy between them, being called by some authors as transorganizational or interorganizational knowledge."
"That complexity is additionally increased by industry 4.0 (or 4th industrial revolution) and digital transformation, as new challenges emerge from both the volume and speed of information flows and knowledge generation."
"[KM] includes courses taught in the fields of business administration, information systems, management, library, and information science."
"...often as a part of their business strategy, IT, or human resource management departments."
"...often as a part of their business strategy..."
"KM efforts... focus on the management of knowledge as a strategic asset and on encouraging the sharing of knowledge."
"KM efforts typically focus on organizational objectives such as... innovation..."
"...as new challenges emerge from both the volume and speed of information flows and knowledge generation."
"Other fields may contribute to KM research, including information and media, computer science, public health and public policy."
"Other fields may contribute to KM research, including information and media..."
"KM efforts typically focus on organizational objectives such as improved performance..."
"KM efforts typically focus on organizational objectives such as... competitive advantage..."