"Within the realm of communication studies, organizational communication is a field of study surrounding all areas of communication and information flow that contribute to the functioning of an organization."
The processes and methods by which information is shared, exchanged, and interpreted within an organization.
Communication Models: An overview of different communication models, such as Shannon-Weaver and Berlo, and how they apply to organizational communication.
Communication Channels: Understanding the different ways that communication can be shared, such as verbal, written, and visual communication.
Communication Networks: Examining the different patterns of communication that exist within an organization, including formal and informal networks.
Communication Climate: How the overall atmosphere of an organization, including openness and trust, affects communication.
Communication Strategy: Creating a plan for effective communication within an organization.
Communication Styles: Understanding how different individuals within an organization communicate and adapting communication styles accordingly.
Communication Barriers: Identifying and addressing obstacles to communication within an organization, such as cultural differences or technological limitations.
Conflict Resolution: Learning to resolve conflicts that arise from communication breakdowns within an organization.
Crisis Communication: Developing strategies for communicating during times of crisis or change within an organization.
Change Management: Understanding the role of communication in managing organizational change.
Leadership Communication: Exploring the ways that communication impacts leadership within an organization.
Team Communication: Identifying and addressing communication challenges that arise within teams.
Interpersonal Communication: Exploring the dynamics of communication between individuals within an organization.
Cross-Cultural Communication: Understanding the impact of culture on communication within an organization, and how to navigate cultural differences.
Ethical Communication: Examining the ethical implications of communication within an organization, and developing ethical communication practices.
Verbal communication: It’s the most common type of communication that is done through words by two or more persons. It includes speeches, meetings, phone calls, presentations, and conversations.
Non-verbal communication: This type of communication is done without the use of words, such as facial expressions, gestures, body postures, and eye contact.
Written communication: This type of communication is done through written documents, like letters, memos, reports, and emails. This type of communication helps to maintain a record of communication.
Visual communication: It includes the use of images, visuals, and graphics to convey a message. It could be in the form of pictures, videos, charts, and diagrams.
Interpersonal communication: It’s a two-way communication between two people or more. It could be done face to face or through a virtual platform.
Intrapersonal communication: Communication that happens within one’s self, such as thoughts, feelings, and self-talk.
Group communication: A mode of communication that happens with a small group of coworkers, including team meetings, brainstorming sessions, and conferences.
Mass communication: This type of communication is done for an extensive number of audiences, primarily through media and advertising.
Formal communication: It’s communication that takes place under hierarchical levels and follows particular rules and regulations.
Informal communication: It occurs without any particular structure or rules, such as gossiping, chitchatting, and socializing.
Upward communication: Communication from a subordinate to a superior, such as feedback or complaints.
Downward communication: Communication from a higher authority to subordinates, like direction, instructions, and job responsibilities.
Lateral communication: Communication that happens between coworkers at the same level or within the same department.
Diagonal communication: Communication that occurs between groups or employees across different departments.
Grapevine communication: A type of informal communication, often through rumors or gossip.
"The scope of organizations included in this field of research have also shifted over time."
"Now both traditionally profitable companies, as well as NGOs and non-profit organizations, are points of interest for scholars focused on the field of organizational communication."
"Organizations are formed and sustained through continuous communication between members of the organization and both internal and external sub-groups who possess shared objectives for the organization."
"The flow of communication encompasses internal and external stakeholders."
"The flow of communication encompasses internal and external stakeholders and can be formal or informal."