The services and support that libraries and museums provide to their patrons or visitors, such as reference assistance or exhibits.
User Needs Assessment: The process of evaluating and understanding the needs and preferences of users for library and museum services and resources.
Information Architecture: The organization and structuring of information to enhance access and retrieval.
Collection Development: The selection and acquisition of library and museum resources based on user needs and the goals of the organization.
Reference and Information Services: Assistance provided to users in finding and using information.
User Experience (UX): The overall experience of users when interacting with library and museum services and resources.
Library Management: The administration and management of library operations, staff, and resources.
Museum Management: The administration and management of museum operations, staff, and resources.
Marketing and Outreach: Activities aimed at promoting library and museum services and resources to users and the wider community.
Digital Libraries and Museums: The creation and management of digital resources and platforms for library and museum services.
Metadata and Cataloging: The creation and management of metadata to enhance discoverability and access to library and museum resources.
Reference Services: Provides assistance to users in finding information, answering questions and identifying appropriate resources.
Circulation Services: Handles the lending and borrowing of library materials, including check-out, check-in, renewal, and placing holds on items.
Interlibrary Loan Services: Enables users to borrow materials from other libraries in exchange for materials from their own library.
Outreach Services: Reaches out to underserved populations, such as homebound or disabled individuals, to bring library services to them.
Instructional Services: Provides instruction and workshops to users on how to effectively use library resources and develop research skills.
Collection Development Services: Acquires and maintains a library's collection of resources, including books, journals, reference materials, and media.
Preservation Services: Ensures that library materials are properly cared for and maintained for future use.
Digital Services: Manages and provides access to digital resources, including electronic journals, databases, and digitized special collections.
Cataloging and Metadata Services: Organizes and describes library materials to facilitate their discovery and retrieval by users.
Reader's Advisory Services: Provides recommendations and guidance to users on what to read based on their interests and preferences.