"Crisis management is the process by which an organization deals with a disruptive and unexpected event that threatens to harm the organization or its stakeholders."
Strategies for managing family crises such as illness, death, and financial difficulties, and how to build resilience as a family unit.
Communication Skills: Effective communication is essential for managing family crises. It includes active listening, expressing thoughts and feelings, and finding solutions to problems.
Conflict Resolution: Conflicts are bound to arise in families. It’s essential to have the necessary skills and strategies to resolve conflicts amicably.
Emotional Intelligence: Having emotional intelligence helps in understanding and managing one's emotions and those of others. This skill is vital for families experiencing crises.
Stress Management: Families undergoing crises tend to be extremely stressed. Managing stress can help in dealing with the situation and recovery.
Time Management: Managing time effectively ensures that family members can attend to their commitments and the crisis situation.
Financial Management: During a crisis, financial stability is crucial. Knowing how to manage finances during a crisis can help in ensuring stability.
Coping Mechanisms: Every family member should have healthy coping mechanisms to deal with the crisis, help others and recover.
Grief Management: Losing a family member or going through a traumatic experience can cause grief. Knowing how to manage grief can aid in recovery.
Positive Parenting: Positive parenting emphasizes fostering positive relationships between parents and children, actively listening, and developing coping actions for children.
Resilience: Becoming and remaining resilient amid adversity helps in mitigating the effects of crises.
Self-Care: It is crucial to take care of oneself to be available to others in a crisis. Self-care includes all activities that prioritize personal mental, emotional and physical health.
Problem Solving: In times of family crises, it is necessary to develop and implement solutions that best fit the situation.
Trauma-Informed Care: Trauma-informed care is a holistic approach to understanding, recognizing, and responding to the effects of trauma in individuals.
Trust Building: Trust-building is vital to enhance relationships in families undergoing crises.
Goal Setting: Goal setting involves identifying what a family or an individual need to achieve and developing a plan to achieve these goals.
Mindfulness: Mindfulness involves cultivating present moment awareness and developing a non-judgemental attitude towards one’s thoughts and experiences as they occur.
Social Support: Social support involves seeking help from others during the crisis. It can be from family, friends, professionals, or support groups.
Conflict resolution: This involves the ability to resolve conflicts within the family, either through mediation or other means. It requires effective communication, negotiation and compromise skills.
Financial management: This involves managing family resources effectively, including creating and following a budget, saving for emergencies and planning for long-term financial goals.
Crisis communication: This involves the ability to communicate effectively during a crisis or emergency within the family, and to make sure everyone understands the situation and their roles in resolving the crisis.
Time management: This involves managing the daily activities and schedules of every family member, ensuring that everyone is able to balance their work, school or other commitments with their family responsibilities.
Values clarification: This involves identifying and clarifying the values of the family members and ensuring they are reflected in their behaviors and actions, especially in times of stress or crisis.
Psychological support: This involves providing emotional and psychological support to family members who are experiencing stress, anxiety or other mental health issues related to the crisis.
Crisis planning: This involves developing a plan to manage a crisis before it happens, including steps to take, resources to gather and how to communicate with family members.
Legal support: This involves seeking legal support or advice in cases of crisis or emergencies that may require legal intervention or guidance.
Medical management: This involves taking care of family members' health during a crisis or emergency, including ensuring access to medical care and following necessary medical protocols.
"The study of crisis management originated with large-scale industrial and environmental disasters in the 1980s."
"It is considered to be the most important process in public relations."
"Three elements are common to a crisis: (a) a threat to the organization, (b) the element of surprise, and (c) a short decision time."
"Venette argues that 'crisis is a process of transformation where the old system can no longer be maintained'."
"The fourth defining quality is the need for change."
"In contrast to risk management, which involves assessing potential threats and finding the best ways to avoid those threats, crisis management involves dealing with threats before, during, and after they have occurred."
"It is a discipline within the broader context of management consisting of skills and techniques required to identify, assess, understand, and cope with a serious situation, especially from the moment it first occurs to the point that recovery procedures start."
"...dealing with threats before, during, and after they have occurred."
"...a disruptive and unexpected event that threatens to harm the organization or its stakeholders."
"It is considered to be the most important process in public relations."
"...a short decision time."
"The study of crisis management originated with large-scale industrial and environmental disasters in the 1980s."
"Venette argues that 'crisis is a process of transformation where the old system can no longer be maintained'."
"The fourth defining quality is the need for change."
"In contrast to risk management, which involves assessing potential threats and finding the best ways to avoid those threats..."
"...skills and techniques required to identify, assess, understand, and cope with a serious situation..."
"...especially from the moment it first occurs to the point that recovery procedures start."
"...dealing with threats before, during, and after they have occurred."
"It is a discipline within the broader context of management..."