Conflict resolution

Home > Sociology > Social Interaction > Conflict resolution

The process of resolving disputes or disagreements in a manner that is mutually satisfactory and respectful for all parties involved.

Communication skills: How to effectively communicate to resolve conflicts.
Active listening: Listening to understand the other person's perspective.
Emotional intelligence: Understanding and managing emotions in oneself and others.
Negotiation skills: Reaching a mutually agreeable solution.
Mediation techniques: Facilitating a conversation between conflicting parties.
Cultural competence: Recognizing and respecting cultural differences.
Power dynamics: Understanding power imbalances in conflicts.
Non-violent communication: Using communication to problem solve without aggression.
Conflict resolution styles: Understanding different ways of resolving conflict.
Problem-solving techniques: Analyzing and resolving conflicts through a systematic approach.
Relationship building: Developing positive relationships to prevent future conflicts.
Trust building: Building trust to allow for effective communication and conflict resolution.
Restorative justice: Addressing harm caused and repairing relationships.
Group dynamics: Understanding how groups interact and resolving conflicts within a group.
Conflict coaching: Coaching individuals to manage conflicts effectively.
Compromise: A conflict resolution process where both parties give up something in order to reach a solution.
Collaboration: A process where both parties work together to achieve a mutually beneficial solution.
Negotiation: A process where both parties discuss the issue and work towards reaching a mutually agreeable solution.
Mediation: A third party is brought in to help resolve the conflict between the two parties.
Arbitration: A third party makes a final decision on the conflict after hearing both sides.
Accommodation: One party gives in to the other party's demands or desires to resolve the conflict.
Competition: Both parties compete with each other to achieve their own desired outcomes.
Avoidance: One or both parties avoid the conflict and don't resolve the issue.
Litigation: Legal action is taken to resolve the conflict, usually in court.
Facilitation: A neutral third party helps both parties come to a resolution on their own terms.
"Conflict resolution is conceptualized as the methods and processes involved in facilitating the peaceful ending of conflict and retribution."
"Committed group members attempt to resolve group conflicts by actively communicating information about their conflicting motives or ideologies to the rest of the group."
"Dimensions of resolution typically parallel the dimensions of conflict in the way the conflict is processed."
"Cognitive resolution is the way disputants understand and view the conflict, with beliefs, perspectives, understandings, and attitudes."
"Emotional resolution is in the way disputants feel about a conflict, the emotional energy."
"Behavioral resolution is reflective of how the disputants act, their behavior."
"A wide range of methods and procedures for addressing conflict exist, including negotiation, mediation, mediation-arbitration, diplomacy, and creative peacebuilding."
"The term conflict resolution may also be used interchangeably with dispute resolution, where arbitration and litigation processes are critically involved."
"The concept of conflict resolution can be thought to encompass the use of nonviolent resistance measures by conflicted parties in an attempt to promote effective resolution."
"Conflict resolution is involved in facilitating the peaceful ending of conflict and retribution."
"Committed group members attempt to resolve group conflicts by actively communicating information about their conflicting motives or ideologies to the rest of the group."
"Cognitive resolution allows disputants to understand and view the conflict from different perspectives, beliefs, and attitudes."
"The emotional resolution involves the way disputants feel about a conflict and the emotional energy they bring to the resolution process."
"Behavioral resolution reflects the actions and behaviors of the disputants during the conflict resolution process."
"Some examples of methods for addressing conflict include negotiation, mediation, mediation-arbitration, diplomacy, and creative peacebuilding."
"The term conflict resolution may also be used interchangeably with dispute resolution, where arbitration and litigation processes are critically involved."
"The use of nonviolent resistance measures by conflicted parties is aimed at promoting effective resolution."
"Conflict resolution plays a role in creative peacebuilding and contributes to building a peaceful environment."
"Committed group members resolve conflicts by actively communicating information about their conflicting motives or ideologies."
"The understanding and addressing of conflicting beliefs is an essential aspect of the conflict resolution process."