- "Cultural competence, also known as intercultural competence, is a range of cognitive, affective, behavioural, and linguistic skills that lead to effective and appropriate communication with people of other cultures."
The ability to understand and appreciate different cultures, and to be able to communicate effectively across cultural boundaries.
Diversity: Understanding diverse cultures, races, ethnicity, gender, religion, age, sexual orientation, socio-economic status, and abilities is essential for cultural competence.
Cultural Awareness: Developing self-awareness of one's own beliefs, values, and biases and their impact on communication with others.
Cultural Knowledge: Learning about cultural norms, customs, traditions, and historical context to understand different cultures.
Cultural sensitivity: Recognizing and respecting differences in communication styles, non-verbal cues, and gestures.
Cultural Humility: Acknowledging the power dynamics and the possibility of one's own biases and limitations, and respectfully seeking to learn from others.
Language and Communication: Developing language skills and effective communication strategies when interacting with people from diverse cultural backgrounds.
Cultural Adaptability: Being open and flexible to adapting to the practices and customs of other cultures.
Cross-cultural Conflict Resolution: Developing conflict resolution skills that recognize and address the cultural context of the conflict.
Multiculturalism: Celebrating and supporting diversity and creating inclusive environments that value all cultures.
Cultural Competence Assessments: Understanding the importance of assessments that measure cultural competence and considering their usefulness in practice.
Cultural awareness: Recognizing the existence of cultural differences and their importance.
Cultural knowledge: Acquiring knowledge about different cultures, including their values, behaviors, and customs.
Cultural sensitivity: Being sensitive to cultural differences and avoiding bias or judgment based on cultural differences.
Cultural humility: Recognizing one's own cultural biases and limitations and being open to learning from others.
Cultural adaptation: Adapting one's communication style and behavior to be respectful and relevant to different cultures.
Cultural competence in communication: Understanding and effectively communicating with individuals from diverse cultural backgrounds.
Cultural competence in healthcare: Providing healthcare services that are culturally sensitive and effective for individuals from diverse cultural backgrounds.
Cultural competence in education: Creating a learning environment that is culturally responsive and inclusive for students with different cultural backgrounds.
Cultural competence in the workplace: Creating a workplace environment that embraces diversity and is respectful to employees from different cultural backgrounds.
Ethnic identity development: Understanding and appreciating one's own cultural identity and heritage.
- "Intercultural or cross-cultural education are terms used for the training to achieve cultural competence."
- "Effective intercultural communication relates to behaviors that culminate with the accomplishment of the desired goals of the interaction and all parties involved in the situation."
- "Appropriate intercultural communication includes behaviors that suit the expectations of a specific culture, the characteristics of the situation, and the level of the relationship between the parties involved in the situation."