"Monitoring and Evaluation (M&E) is a combined term for the processes set up by organizations... with the goal of improving their management of outputs, outcomes and impact."
The ongoing process of assessing client progress towards goals, monitoring the effectiveness of the services and resources provided, and adjusting the service plan as needed.
Monitoring and Evaluation Frameworks: The process of developing a framework to manage and evaluate the progress and impact of social work case management interventions.
Data Collection Techniques: The process of collecting and analyzing data that is relevant to the evaluation of social work case management interventions.
Quantitative Data Analysis: The process of analyzing numerical data to identify trends, patterns, and relationships that can inform program development and evaluation.
Qualitative Data Analysis: The process of analyzing non-numerical data, such as interviews and observation, to understand attitudes, behaviors, and experiences related to the evaluation of social work case management interventions.
Monitoring and Evaluation Tools: The different tools and techniques, including checklists, surveys, questionnaires, and focus group discussions, that can be used to collect data for monitoring and evaluating social work case management programs.
Performance Indicators: The measures that are used to assess the performance of social work case management interventions, including inputs, outputs, outcomes, and impact.
Program Evaluation Design: The process of designing an evaluation plan that meets the specific needs of a social work case management program, including methods, criteria, and evaluation questions.
Stakeholder Analysis: The process of identifying stakeholders and understanding their interests and influence in the evaluation of social work case management programs.
Outcome Mapping: A participatory tool that helps programs to identify the desired outcomes of their interventions and to develop strategies for monitoring and evaluating progress towards these outcomes.
Theory of Change: An approach to program planning and evaluation that describes how a program is intended to work and how it is expected to create change in the lives of its participants.
Process Evaluation: Measures how well a program was implemented and if the program was implemented as designed. This type of evaluation helps to identify gaps or areas of improvement in the implementation process.
Outcome Evaluation: Measures the immediate or long-term effects of the intervention or program on the client, such as changes in behavior, knowledge, attitude, or health status.
Impact Evaluation: Measures the broader effects of a program on a community, organization, or society, such as changes in policies, attitudes, or social norms.
Cost-Benefit Analysis: Measures the monetary value of the intervention or program compared to the benefits it provides.
Performance Monitoring: Regularly tracks and reports on program activities to ensure accountability, identify areas of improvement, and measure progress towards achieving program goals.
Client Satisfaction Survey: Collects feedback from clients about their satisfaction with the intervention or program, including its level of accessibility and effectiveness.
Data Analysis: Analyzes data collected during monitoring and evaluation to identify trends, patterns, and gaps in service delivery.
Peer Review: Involves a group of practitioners or experts assessing the quality and effectiveness of the intervention or program.
External Evaluation: Conducted by an independent evaluator outside of the organization and provides a more objective assessment of the intervention or program.
Rapid Feedback Evaluation: Designed to provide immediate feedback on early implementation, allowing for mid-course correction and adjustments to ongoing implementation.
"The credibility and objectivity of monitoring and evaluation reports depend very much on the independence of the evaluators. Their expertise and independence is of major importance for the process to be successful."
"Monitoring and evaluation processes can be managed by the donors financing the assessed activities..."
"Many international organizations such as the United Nations, USAID, the World Bank group and the Organization of American States have been utilizing this process for many years."
"The process is also growing in popularity in the developing countries where the governments have created their own national M&E systems..."
"Monitoring includes the continuous assessment of programmes based on early detailed information on the progress or delay of the ongoing assessed activities."
"Evaluation involves the examination of the relevance, effectiveness, efficiency, and impact of activities in the light of specified objectives."
"The credibility and objectivity of monitoring and evaluation reports depend very much on the independence of the evaluators."
"[M&E] goal [is] improving their management of outputs, outcomes, and impact."
"Monitoring and evaluation processes can be managed by... the project managers or implementing team themselves and/or by a private company."
"Monitoring includes the continuous assessment of programmes based on early detailed information on the progress or delay of the ongoing assessed activities."
"Evaluation involves the examination of the relevance, effectiveness, efficiency, and impact of activities in the light of specified objectives."
"The credibility and objectivity of monitoring and evaluation reports depend very much on the independence of the evaluators."
"Many international organizations... have been utilizing this process for many years."
"The process is also growing in popularity in developing countries where the governments have created their own national M&E systems to assess the development projects, the resource management, and the government activities or administration."
"The developed countries are using this process to assess their own development and cooperation agencies."
"Monitoring includes the continuous assessment of programmes based on early detailed information on the progress or delay of the ongoing assessed activities."
"The process is also growing in popularity in developing countries where the governments have created their own national M&E systems to assess the development projects, the resource management, and the government activities or administration."
"...to assess the development projects, the resource management, and the government activities or administration."
"Monitoring and Evaluation (M&E) is a combined term for the processes set up by organizations...with the goal of improving their management of outputs, outcomes, and impact."