"Communication is usually defined as the transmission of information."
The ability to effectively communicate with clients, colleagues, and other stakeholders in a clear and professional manner.
Verbal Communication: Communicating effectively using words with clarity of thought, tone, and expression.
Non-Verbal Communication: How to convey messages without using words through facial expressions, body language, eye contact, and gestures.
Active Listening: The ability to listen actively to understand the message being communicated effectively.
Empathy: The ability to understand and experience another person's feelings and thoughts.
Cultural Awareness: The ability to understand the cultural backgrounds, beliefs, values, and customs of individuals and groups.
Conflict Resolution: How to deal with disagreements, conflicts, and differences of opinion in a respectful manner, leading to a win-win solution.
Persuasion: The ability to influence and persuade others to agree or take a particular action.
Self-Awareness: Understanding oneself and one's own communication style, strengths, and weaknesses.
Assertiveness: How to be firm and direct in expressing one’s needs and opinions while also being respectful of others’ needs and opinions.
Feedback: Providing constructive criticism, feedback, and encouragement to others to enhance their communication skills.
Ethics: The application of ethical principles and values in communication, balancing the interests of different parties involved.
Collaborative Skills: The ability to collaborate with others, including building and maintaining relationships, teamwork, and conflict management.
Written Communication: The ability to effectively communicate messages in writing, including grammar, spelling, and organization.
Presentation Skills: The ability to communicate effectively in front of an audience, including preparation, delivery, and visual aids.
Reflection: Reflecting on one's own communication skills and learning from feedback and experiences to improve future communication.
Verbal communication: The use of words to convey thoughts, ideas, and feelings.
Nonverbal communication: The use of body language, gestures, facial expressions, and tone of voice to convey a message.
Listening: The ability to pay attention and understand the meaning of what another person is saying.
Empathy: The ability to understand and share the feelings of another person.
Encouragement: Using positive words or phrases to motivate or inspire someone.
Questioning: Asking open-ended questions to gather information and encourage conversation.
Clarity: Using clear and concise language to avoid confusion or misunderstandings.
Feedback: Offering constructive criticism or praise to help improve behavior or performance.
Assertiveness: Expressing oneself in a confident and clear manner while respecting the opinions of others.
Conflict resolution: The ability to identify and manage conflicts in a respectful and non-threatening way.
Active listening: Giving full attention to what another person is saying and showing understanding through verbal and nonverbal cues.
Compassion: Showing concern and understanding for others in difficult or challenging situations.
Cultural competency: Understanding and respecting the beliefs, customs, and values of different cultures.
Confidentiality: Maintaining the privacy and confidentiality of clients and their information.
Collaboration: Working together with others to achieve common goals and problem solve.
"The term can also refer to the message itself, or the field of inquiry studying these transmissions, also known as communication studies."
"The precise definition of communication is disputed. Controversial issues are whether unintentional or failed transmissions are included and whether communication does not just transmit meaning but also creates it."
"Models of communication aim to provide a simplified overview of its main components and their interaction."
"Many models include the idea that a source uses a coding system to express information in the form of a message."
"The source uses a channel to send the message to a receiver who has to decode it in order to understand its meaning."
"Channels are usually discussed in terms of the senses used to perceive the message, like hearing, sight, smell, touch, and taste."
"Communication can be classified based on whether information is exchanged between humans, members of other species, or non-living entities such as computers."
"A central contrast is between verbal and non-verbal communication."
"Verbal communication involves the exchange of messages in linguistic form. This can happen through natural languages, like English or Japanese, or through artificial languages, like Esperanto."
"Non-verbal communication happens without the use of a linguistic system. There are many forms of non-verbal communication, for example, using body language, body position, touch, and intonation."
"Interpersonal communication happens between distinct persons, while intrapersonal communication is communication with oneself."
"Non-human forms of communication include animal and plant communication."
"Researchers in this field often formulate additional criteria for their definition of communicative behavior. Example are the requirement that the behavior serves a beneficial function for natural selection and that a response to the message is observed."
"Animal communication plays important roles for various species in the areas of courtship and mating, parent-offspring relations, social relations, navigation, self-defense, and territoriality."
"Communication is used to identify and attract potential mates."
"An often-discussed example concerning navigational communication is the waggle dance used by bees to indicate to other bees where flowers are located."
"For example, plants like maple trees release so-called volatile organic compounds into the air to transmit warning signals about a herbivore attack to other plants."
"The reason is that its purpose, as a tool, is usually some form of cooperation, which is not as common between different species."
"Humans also practice interspecies communication, for example, when interacting with pets."