- "Cultural competence, also known as intercultural competence, is a range of cognitive, affective, behavioural, and linguistic skills that lead to effective and appropriate communication with people of other cultures."
The understanding and respect of different cultures and identities, and the ability to provide services that are responsive to diverse cultural backgrounds.
Cultural identity: Refers to the set of beliefs, values, customs, behaviors, and traditions defining a particular group.
Stereotyping: Refers to the process of forming an oversimplified, general opinion about a group of people based on their gender, race, ethnicity, or nationality.
Cultural biases: Refers to the preconceived notions that individuals have about other cultures that can affect the behavior of individuals when working with people from different cultures.
Intercultural communication: Refers to the exchange of ideas and information between people with different cultural backgrounds.
Power dynamics: Refers to inequalities in power and influence between different cultural groups that can affect how individuals of different cultures interact.
Cultural adaptation: Refers to the process of adjusting to a new culture, its norms, values, and ways of life.
Multicultural education: Refers to the approach to teaching and learning that promotes diversity and inclusion.
Cultural sensitivity: Refers to the ability to recognize, respect, and appreciate cultural differences.
Prejudice: Refers to an unfavorable or negative attitude toward a group of people based on their gender, race, ethnicity, or nationality.
Ethnocentrism: Refers to the belief that one's culture is superior to others.
Culture shock: Refers to the feeling of disorientation, confusion, or anxiety one experiences when in a culture different from one's own.
Immigration: Refers to the movement of people from one country to another.
Intersectionality: Refers to the interplay of different cultural identities and how they overlap.
Social justice: Refers to the fair and just treatment of all members of society regardless of their cultural background.
Inclusion: Refers to the practice of actively engaging and valuing people from all cultural backgrounds in all aspects of society.
Linguistic/Cross-cultural Communication Competence: Linguistic/Cross-cultural Communication Competence refers to the ability of social workers to effectively communicate and understand individuals from diverse linguistic and cultural backgrounds, while considering linguistic differences, cultural norms, and power dynamics.
Knowledge of Cultural Diversity: Knowledge of Cultural Diversity in the context of Social Work and Cultural Competence refers to the understanding and appreciation of various cultural identities, beliefs, practices, and perspectives to inform effective, culturally sensitive interventions and promote inclusivity.
Cultural Self Awareness: Cultural self-awareness refers to having an understanding of one's own cultural identity, beliefs, biases, and limitations, and how they may impact interactions with individuals from different cultures.
Cultural Adaptability: Cultural adaptability refers to the ability of social workers to understand and appreciate diverse cultural practices and adapt their approaches accordingly to meet the needs of individuals from different cultural backgrounds.
Understanding of Nonverbal Communication: Understanding of Nonverbal Communication in the context of Social Work and Cultural Competence and Diversity refers to the recognition and interpretation of nonverbal cues and expressions to comprehend and effectively communicate across different cultures and communities.
Attitude Toward Diverse Populations: Attitude Toward Diverse Populations refers to the recognition, understanding, and respect for the unique characteristics, experiences, and perspectives of individuals from various cultural backgrounds.
Understanding of Acculturation and Assimilation: Understanding of Acculturation and Assimilation in social work and cultural competence refers to the comprehension of the processes through which individuals or groups adopt and incorporate new cultural practices and norms while maintaining aspects of their own cultural identity.
Understanding of Ethnicity: Understanding of Ethnicity: Recognizing and appreciating the unique cultural attributes, values, beliefs, and experiences of individuals and groups based on their shared ethnic backgrounds and identities.
Understanding of Race: Understanding of race in social work and cultural competence and diversity involves recognizing the social construction of race, understanding the impact of systemic racism on individuals and communities, and actively working towards equity and justice.
Understanding of Social Class and Socioeconomic Status: Understanding of Social Class and Socioeconomic Status involves recognizing and considering the influence of individuals' economic and social standing on their experiences, opportunities, and access to resources.
Understanding of Gender Identity and Sexual Orientation: Understanding of Gender Identity and Sexual Orientation refers to the knowledge and acceptance of a person's self-identified gender and their sexual preferences, which are integral to providing inclusive and affirming social work support.
Multicultural Counseling Competence: Multicultural counseling competence refers to social workers' abilities to effectively understand, respect, and address the unique needs and challenges of clients from diverse cultural backgrounds.
Global and International Competence: Global and International Competence in the field of Social Work and Cultural Competence and Diversity refers to the ability to work effectively and respectfully with individuals from diverse backgrounds and cultures across national borders, understanding and appreciating their unique values, beliefs, and experiences.
Anti-Racism and Anti-Oppression Competence: Anti-Racism and Anti-Oppression Competence in Social Work and Cultural Competence involves recognizing and actively challenging systems, structures, and practices that perpetuate racism and oppression in order to promote equity and justice.
Ability to Manage Cultural Differences and Conflict.: The topic of Ability to Manage Cultural Differences and Conflict in social work and cultural competence and diversity focuses on the skills and knowledge needed to effectively navigate and address cultural differences and conflict in order to promote inclusivity and understanding.
- "Intercultural or cross-cultural education are terms used for the training to achieve cultural competence."
- "Effective intercultural communication relates to behaviors that culminate with the accomplishment of the desired goals of the interaction and all parties involved in the situation."
- "Appropriate intercultural communication includes behaviors that suit the expectations of a specific culture, the characteristics of the situation, and the level of the relationship between the parties involved in the situation."