- "Cultural competence, also known as intercultural competence, is a range of cognitive, affective, behavioural, and linguistic skills that lead to effective and appropriate communication with people of other cultures."
Recognizing and respecting cultural differences and diverse backgrounds to provide equitable and effective services to all clients.
Diversity and Inclusion: Understanding the differences in race, ethnicity, gender, sexual orientation, age, religion, and disability, and valuing and respecting those differences.
Intersectionality: The concept of how different aspects of identity intersect and impact one's experiences and perspectives.
Cultural Competence: The ability to work effectively with people from diverse cultural backgrounds and respect and appreciate their beliefs, values, and customs.
Stereotyping and Bias: Recognizing and overcoming preconceived notions and prejudices towards certain groups or individuals.
Power and Privilege: Understanding the systems of power and privilege that influence society and impact certain groups more than others.
Social Justice: Advocating for equal rights and opportunities for all individuals and working to overcome systemic oppression.
Multiculturalism: Recognizing and celebrating the different cultures that make up our society and integrating them into all aspects of life.
Linguistic Diversity: Understanding and appreciating the various languages spoken in different communities and how language impacts communication and understanding.
Globalization and Immigration: Understanding the impact of globalization, immigration patterns, and cultural exchange in shaping our diverse society.
Historical and Contemporary Context: Understanding the historical and contemporary context of diverse groups and their experiences, struggles, and triumphs.
Anti-Racism and Anti-Oppression: The active work towards identifying and dismantling racism and other oppressive systems that impact marginalized communities.
Implicit Bias: The unconscious biases that we hold towards certain groups or individuals, and how they can impact our interactions and decision-making.
Cultural Humility: The ability to be humble when working with diverse groups, acknowledging and accepting that there is always more to learn and improve upon.
Environmental Justice: Understanding how environmental issues disproportionately impact marginalized communities and working towards equitable solutions.
Health Equity: Recognizing and addressing health disparities experienced by different groups due to factors such as socioeconomic status, race, and access to healthcare.
Cross-Cultural Communication: Understanding the different communication styles and preferences across cultures and how to effectively communicate with diverse groups.
Social Identity: Understanding how our own identities impact our interactions with others and how we can work towards building inclusive communities.
Collaboration and Allyship: Building partnerships and working collaboratively with diverse groups to promote social justice and equity.
Intercultural Conflict Resolution: Developing the skills to navigate conflict effectively within diverse groups and resolve differences.
Organizational Diversity: Understanding how to promote diversity and cultural competence within an organization, including policies, procedures, and practices.
Racial Diversity: This refers to the physical differences between people, such as skin color, hair type, and facial features.
Ethnic Diversity: This refers to the cultural differences between people, such as language, religion, and traditions.
Gender Diversity: This refers to the differences between males and females, including societal roles and expectations.
Sexual Orientation and Gender Identity Diversity: This refers to the various identities and preferences people have when it comes to sexual orientation and gender identity.
Age Diversity: This refers to the different age groups that exist in society, including generations and life stages.
Ability Diversity: This refers to the differences in physical and mental abilities or disabilities people have.
Socioeconomic Diversity: This refers to the differences in economic status and access to resources.
Religious Diversity: This refers to the different beliefs, practices, and traditions that people have in terms of religion.
Geographic Diversity: This refers to the differences that exist between people based on where they live, such as rural versus urban environments.
Linguistic Diversity: This refers to the differences in language spoken, which can impact communication and understanding.
- "Intercultural or cross-cultural education are terms used for the training to achieve cultural competence."
- "Effective intercultural communication relates to behaviors that culminate with the accomplishment of the desired goals of the interaction and all parties involved in the situation."
- "Appropriate intercultural communication includes behaviors that suit the expectations of a specific culture, the characteristics of the situation, and the level of the relationship between the parties involved in the situation."