- "Cultural competence, also known as intercultural competence, is a range of cognitive, affective, behavioural, and linguistic skills that lead to effective and appropriate communication with people of other cultures."
The ability to understand, appreciate, and effectively interact with individuals from diverse cultures.
Cultural awareness: Understanding one's own culture and recognizing differences and similarities among other cultures. This includes acknowledging one's biases and assumptions.
Cultural knowledge: Learning about the history, traditions, and beliefs of different cultures.
Cultural sensitivity: Demonstrating respect and empathy for people from diverse cultures and avoiding stereotypes and generalizations.
Cultural intelligence: The ability to adapt to and work effectively in a cross-cultural environment.
Communication skills: Effectively communicating with people from different cultural backgrounds, including understanding and interpreting nonverbal cues.
Intercultural conflict resolution: Understanding different approaches to conflict and learning strategies for resolving conflicts in a cross-cultural context.
Cultural humility: Recognizing that everyone has something to learn from other cultures and being open to learning and growth.
Cultural identity development: Understanding how cultural background shapes a person's identity and how that identity affects interactions with others.
Stereotyping and prejudice: Understanding the negative impact of stereotyping and prejudice on individuals and society and learning how to avoid them.
Cultural differences in values and norms: Understanding how different cultures have different values, norms, and traditions that may impact interactions with others.
Linguistic Competence: The ability to understand, speak, and write a foreign language.
Attitudinal Competence: The ability to understand and appreciate different cultural attitudes and values.
Behavioral Competence: The ability to act appropriately and respectfully towards people from different cultures.
Cognitive Competence: The ability to understand and interpret different cultural symbols, behaviors, and meanings.
Ethical Competence: The ability to understand and follow ethical principles in cross-cultural encounters.
Emotional Competence: The ability to manage your own emotions and recognize and respond to others' emotions effectively in a cross-cultural setting.
Global Competence: The ability to understand and respond appropriately to different cultural, social, economic, environmental, and political issues around the world.
Intercultural Competence: The ability to communicate effectively and establish positive relationships with people from different cultures.
Intrapersonal Competence: The ability to understand and manage your own culture and identity when interacting with people from other cultures.
Interpersonal Competence: The ability to navigate and negotiate cultural differences in social, professional, and personal relationships.
Mediation Competence: The ability to resolve conflicts and misunderstandings in a cross-cultural setting.
Negotiation Competence: The ability to negotiate effectively with people from different cultures in business or other settings.
Organizational Competence: The ability to develop and implement cultural diversity and inclusion policies in organizations.
Pedagogical Competence: The ability to teach and learn from people from different cultural backgrounds.
Systemic Competence: The ability to question and transform structural inequalities and injustices in society due to cultural differences.
- "Intercultural or cross-cultural education are terms used for the training to achieve cultural competence."
- "Effective intercultural communication relates to behaviors that culminate with the accomplishment of the desired goals of the interaction and all parties involved in the situation."
- "Appropriate intercultural communication includes behaviors that suit the expectations of a specific culture, the characteristics of the situation, and the level of the relationship between the parties involved in the situation."