"Conflict resolution is conceptualized as the methods and processes involved in facilitating the peaceful ending of conflict and retribution."
The ability to resolve conflicts in a peaceful and constructive way.
Communication Skills: Understanding the importance of effective communication, listening skills and non-violent communication.
Active Listening: The importance of truly listening, empathy, and understanding body language.
Managing Emotions: Understanding and managing your own emotions, developing emotional intelligence.
Assertiveness: Understanding the difference between assertive, passive and aggressive behaviour, and how to communicate assertively.
Mediation & Negotiation Skills: Techniques for facilitating a peaceful resolution between two or more parties.
Mindfulness: Practicing mindfulness techniques to regulate emotions, reduce stress and increase focus.
Conflict Analysis: Understanding conflict triggers, sources and types of conflicts, and how to analyze conflict situations.
Cultural Awareness: Understanding cultural differences and communication styles in order to avoid misunderstandings or misinterpretations.
Problem-Solving Skills: Techniques for assessing and solving problems collaboratively, developing a creative mindset.
Self-Care: The importance of taking care of oneself as a way to manage stress, emotions and maintain healthy relationships.
Communication: This involves effectively communicating with the other person to resolve the conflict through active listening, stating your own needs or concerns, and finding a mutually agreeable solution.
Negotiation: This involves reaching a compromise or agreement between both parties that can satisfy both of their goals.
Compromise: This involves finding a middle ground between the conflicting parties' desired outcomes.
Collaboration: This involves working together to find a solution that will benefit both parties.
Accommodation: This involves one party making a concession to the other to resolve the conflict.
Mediation: This involves a neutral third party facilitating the communication and negotiation between the conflicting parties.
Arbitration: This involves a neutral third party making a binding decision to resolve the dispute.
Avoidance: This involves one or both parties ignoring the conflict or the other person, hoping it will go away.
Competition: This involves trying to win the conflict at all costs, which can result in one party coming out on top at the expense of the other.
Litigation: This involves resolving the conflict through the legal system.
"Committed group members attempt to resolve group conflicts by actively communicating information about their conflicting motives or ideologies to the rest of the group."
"Dimensions of resolution typically parallel the dimensions of conflict in the way the conflict is processed."
"Cognitive resolution is the way disputants understand and view the conflict, with beliefs, perspectives, understandings, and attitudes."
"Emotional resolution is in the way disputants feel about a conflict, the emotional energy."
"Behavioral resolution is reflective of how the disputants act, their behavior."
"A wide range of methods and procedures for addressing conflict exist, including negotiation, mediation, mediation-arbitration, diplomacy, and creative peacebuilding."
"The term conflict resolution may also be used interchangeably with dispute resolution, where arbitration and litigation processes are critically involved."
"The concept of conflict resolution can be thought to encompass the use of nonviolent resistance measures by conflicted parties in an attempt to promote effective resolution."
"Conflict resolution is involved in facilitating the peaceful ending of conflict and retribution."
"Committed group members attempt to resolve group conflicts by actively communicating information about their conflicting motives or ideologies to the rest of the group."
"Cognitive resolution allows disputants to understand and view the conflict from different perspectives, beliefs, and attitudes."
"The emotional resolution involves the way disputants feel about a conflict and the emotional energy they bring to the resolution process."
"Behavioral resolution reflects the actions and behaviors of the disputants during the conflict resolution process."
"Some examples of methods for addressing conflict include negotiation, mediation, mediation-arbitration, diplomacy, and creative peacebuilding."
"The term conflict resolution may also be used interchangeably with dispute resolution, where arbitration and litigation processes are critically involved."
"The use of nonviolent resistance measures by conflicted parties is aimed at promoting effective resolution."
"Conflict resolution plays a role in creative peacebuilding and contributes to building a peaceful environment."
"Committed group members resolve conflicts by actively communicating information about their conflicting motives or ideologies."
"The understanding and addressing of conflicting beliefs is an essential aspect of the conflict resolution process."