"Emotional intelligence (EI) is most often defined as the ability to perceive, use, understand, manage, and handle emotions."
A detailed breakdown of the four components of Emotional Intelligence: Self-Awareness, Self-Management, Social Awareness, and Relationship Management.
Self-awareness: The ability to recognize and understand one's own emotions, strengths, and weaknesses. It is the foundation of emotional intelligence.
Self-regulation: The ability to manage and regulate emotions, thoughts, and behaviors. This includes controlling impulsive behavior, adapting to changing situations, and maintaining a positive attitude.
Social awareness: The ability to recognize and understand the emotions and needs of others, and to respond appropriately. It involves empathy, communication, and understanding social cues.
Relationship management: The ability to build and maintain healthy and positive relationships with others. It encompasses communication, conflict resolution, negotiation, and collaboration.
Empathy: The ability to understand and relate to the emotions and experiences of others. This is critical for building connections and establishing trust.
Emotional control: The ability to manage and control one's own emotions, especially in stressful or challenging situations. This is essential for making effective decisions and maintaining a positive attitude.
Perseverance: The ability to persevere and persist in the face of obstacles and setbacks. This includes being resilient and adapting to change.
Conflict resolution: The ability to resolve interpersonal conflicts and manage disagreements in a constructive and positive manner. This involves effective communication, negotiation, and compromise.
Interpersonal skills: The ability to communicate effectively, build relationships, and influence others. This includes active listening, assertiveness, and networking.
Leadership skills: The ability to inspire and motivate others, and to lead by example. This involves setting goals, providing guidance, and creating a positive workplace culture.
Self-awareness: Understanding your own emotions, strengths, weaknesses, values, and goals. This involves being mindful of your own emotional states and how they impact your behaviour.
Self-regulation: The ability to control your own emotions and behaviour, even in difficult situations. This includes managing your impulses, staying calm under pressure, and adapting to change.
Social awareness: The ability to understand the emotions and needs of others, as well as the dynamics of different social situations. This involves empathy, active listening and being able to recognize different emotional cues.
Relationship management: The ability to maintain healthy and productive relationships, both personal and professional. This includes communication skills, conflict resolution, and the ability to work collaboratively with others.
"The term gained popularity in the 1995 bestselling book Emotional Intelligence by science journalist Daniel Goleman."
"Goleman defined EI as the array of skills and characteristics that drive leadership performance."
"Some researchers suggest that emotional intelligence can be learned and strengthened, while others claim it is an inborn characteristic."
"In 1987, Keith Beasley first published the term Emotional Quotient (EQ), named after the Intelligence Quotient (IQ)."
"The trait model, developed by Konstantinos V. Petrides in 2001, focuses on self-reporting of behavioral dispositions and perceived abilities."
"The ability model, developed by Peter Salovey and John Mayer in 2004, focuses on the individual's ability to process emotional information and use it to navigate the social environment."
"Goleman's original model may now be considered a mixed model that combines what has since been modeled separately as ability EI and trait EI."
"More recent research has focused on emotion recognition, which refers to the attribution of emotional states based on observations of visual and auditory nonverbal cues."
"Studies show that people with high EI have greater mental health, job performance, and leadership skills."
"Although no causal relationships have been shown."
"EI is typically associated with empathy because it involves a person connecting their personal experiences with those of others."
"Since its popularization in recent decades, methods of developing EI have become widely sought by people seeking to become more effective leaders."
"Criticisms have centered on whether EI is a real intelligence, and whether it has incremental validity over IQ and the Big Five personality traits."
"However, meta-analyses have found that certain measures of EI have validity even when controlling for IQ and personality."