"Emotional intelligence (EI) is most often defined as the ability to perceive, use, understand, manage, and handle emotions."
The ability to recognize, understand, and manage one's emotions, as well as the emotions of others.
Self-awareness: Understanding your own emotions and how they affect your behavior is a crucial step in developing emotional intelligence.
Self-regulation: Learning how to manage and control your emotions, especially in high-stress situations.
Motivation: Understanding the motivation that drives your behavior and learning how to use it constructively.
Empathy: Learning how to put yourself in someone else’s shoes and understand their emotions.
Social skills: Developing strong interpersonal skills can help you build positive relationships with others.
Communication: Effective communication is essential for building trust and strengthening relationships.
Conflict resolution: Learning how to resolve conflicts in a positive and productive manner can help you build stronger relationships.
Active listening: Developing the ability to really listen to others is key to building strong, empathetic relationships.
Leadership: Understanding how to inspire and motivate others while also developing strong emotional intelligence skills.
Mindfulness: Developing the ability to be present in the moment, aware of your surroundings, and mindful of your emotions.
Positive thinking: Emphasizing the positive and reframing negative thoughts can help you build resilience and better manage stress.
Emotional intelligence in the workplace: Understanding how to apply emotional intelligence skills in a professional setting can help you build a stronger, more productive team.
Stress management: Understanding how to manage stress and build resilience in the face of challenges.
Emotional intelligence and culture: Understanding how cultural differences can impact emotional intelligence and how to navigate these differences in a positive manner.
Empathy: The ability to understand and share the feelings of others.
Active Listening: The ability to fully focus on and understand what another person is saying in order to respond appropriately.
Communication: The ability to articulate thoughts and feelings in a clear and concise manner.
Conflict Resolution: The ability to manage disagreements and conflicts in a constructive and positive manner.
Humor: The ability to use humor effectively in communication to enhance relationships and alleviate tension.
Assertiveness: The ability to express oneself in a clear and direct manner while respecting the needs and feelings of others.
Impulse Control: The ability to manage emotions and avoid impulsive reactions in communication.
Emotional Expression: The ability to express one's own emotions in a healthy and constructive manner.
Self-awareness: The ability to recognize and understand one's own emotions and reactions in communication.
Cultural Competence: The ability to navigate cultural differences and communicate effectively across diverse backgrounds.
"The term gained popularity in the 1995 bestselling book Emotional Intelligence by science journalist Daniel Goleman."
"Goleman defined EI as the array of skills and characteristics that drive leadership performance."
"Some researchers suggest that emotional intelligence can be learned and strengthened, while others claim it is an inborn characteristic."
"In 1987, Keith Beasley first published the term Emotional Quotient (EQ), named after the Intelligence Quotient (IQ)."
"The trait model, developed by Konstantinos V. Petrides in 2001, focuses on self-reporting of behavioral dispositions and perceived abilities."
"The ability model, developed by Peter Salovey and John Mayer in 2004, focuses on the individual's ability to process emotional information and use it to navigate the social environment."
"Goleman's original model may now be considered a mixed model that combines what has since been modeled separately as ability EI and trait EI."
"More recent research has focused on emotion recognition, which refers to the attribution of emotional states based on observations of visual and auditory nonverbal cues."
"Studies show that people with high EI have greater mental health, job performance, and leadership skills."
"Although no causal relationships have been shown."
"EI is typically associated with empathy because it involves a person connecting their personal experiences with those of others."
"Since its popularization in recent decades, methods of developing EI have become widely sought by people seeking to become more effective leaders."
"Criticisms have centered on whether EI is a real intelligence, and whether it has incremental validity over IQ and the Big Five personality traits."
"However, meta-analyses have found that certain measures of EI have validity even when controlling for IQ and personality."