"Feedback occurs when outputs of a system are routed back as inputs as part of a chain of cause-and-effect that forms a circuit or loop."
The process of providing information to another individual or group with the intent of improving performance or behavior.
The Importance of Effective Feedback: The significance of feedback in interpersonal communication and its role in helping people improve their performance.
Characteristics of Effective Feedback: The traits that effective feedback should possess, such as being specific, timely, and constructive.
Types of Feedback: Different methods of giving feedback, including verbal (oral or written) and nonverbal (facial expressions, body language) feedback.
Feedback Delivery Techniques: Tips and strategies for delivering effective feedback, such as framing feedback in a positive and constructive manner.
Receiver Response to Feedback: Understanding how the recipient of feedback may respond to different types of feedback, including defensive or negative reactions.
Feedback Frequency and Timing: Deciding how frequently and at what times feedback should be given for the most positive effect.
Feedback Relevance: Ensuring that feedback is relevant to the performance or behavior it is addressing to create a helpful, personalized response.
Goals and Objectives of Feedback: Clearly identifying the desired outcome of feedback and setting goals to lead to productive changes in behavior.
Feedback in Different Contexts: Understanding how to effectively provide feedback in various settings, such as in one-to-one meetings, group settings or online environments.
Pitfalls in Feedback: Recognizing common mistakes to avoid when giving feedback, such as being overly critical or focusing on the person rather than the behavior.
Feedback Follow-up and Accountability: Implementing follow-up strategies and holding individuals accountable for their actions after feedback has been given.
Cultural Considerations: Appreciating and recognizing the cultural differences that may impact the giving and receiving of feedback.
Feedback Training and Development: Providing resources and training to help individuals acquire the skills needed to give and receive effective feedback in interpersonal communication.
Feedback as a Continuous Process: Understanding how effective feedback is part of a continuous cycle of communication, helping individuals achieve their professional and personal goals over time.
Feedback as a Positive Experience: Fostering a positive mindset for feedback, viewing it as a tool for growth and personal development rather than criticism.
Positive Feedback: This type of feedback is used to provide praise or recognition for a job well done. It focuses on the positive aspects of a person's performance or behavior and is intended to encourage continued success.
Constructive Feedback: This type of feedback is used to identify areas where improvement is needed. It focuses on specific behaviors that need to change to improve performance or achieve specific goals.
Corrective Feedback: This type of feedback is used to correct errors or mistakes. It identifies a problem or issue and suggests a course of action to address it.
Motivational Feedback: This type of feedback is designed to inspire and encourage individuals to achieve their goals. It uses positive language and phrases to emphasize their strengths and potential for growth.
Appreciative Feedback: This type of feedback focuses on appreciating and acknowledging a person's hard work, efforts, and contributions. It enhances an individual's confidence and motivates them to continue performing well.
Evaluative Feedback: This type of feedback involves reviewing performance against predetermined criteria. It is used to measure progress and determine whether specific goals are being achieved.
Confrontational Feedback: This type of feedback is used to address issues that are causing conflicts or hindrances to effective interpersonal communication. It involves expressing concern about an individual's behavior or actions and working collaboratively to find a satisfactory resolution.
Directive Feedback: This type of feedback involves providing guidance and suggestions on how to perform better. It is typically aimed at novices or individuals who are new to a particular task or role.
Specific Feedback: This type of feedback is given in a detailed and precise manner. It is focused on specific actions, behaviors, or outcomes to make it clear of what was effective or ineffective.
Timely Feedback: The feedback should be given promptly and soon after the incident has occurred so that the person can take corrective action immediately.
"The system can then be said to feed back into itself."
"Simple causal reasoning about a feedback system is difficult because the first system influences the second and second system influences the first, leading to a circular argument."
"It is necessary to analyze the system as a whole."
"As provided by Webster, feedback in business is the transmission of evaluative or corrective information about an action, event, or process to the original or controlling source."