- "Cultural competence, also known as intercultural competence, is a range of cognitive, affective, behavioural, and linguistic skills that lead to effective and appropriate communication with people of other cultures."
Understanding and respecting cultural differences to effectively communicate health information to diverse populations.
Cultural Diversity and Inclusion: Understanding the different ways in which cultures operate and how to create a respectful and inclusive environment for all individuals.
Cultural Competence in Healthcare: The ability to provide culturally relevant and sensitive healthcare services to patients from diverse cultural backgrounds.
Linguistic Competence: The ability to communicate effectively with individuals who speak different languages.
Demographic Changes and Health Disparities: The impact of demographic changes on disparities in health care and how to address these disparities.
Health Beliefs and Practices: Understanding cultural beliefs and practices related to health and how they affect patient care.
Patient-Provider Communication: Understanding the importance of clear and effective communication in healthcare and how to improve communication between patients and providers.
Cultural Competence and Ethics: Understanding the ethical implications of cultural competence in healthcare.
Health Literacy: Understanding the ways in which health literacy affects healthcare outcomes and how to provide healthcare services to individuals with low health literacy.
Cultural Competence in Research: Understanding the importance of cultural competence in research and how to conduct culturally sensitive research.
Legal and Regulatory Issues in Cultural Competence: Understanding the legal and regulatory issues related to providing culturally competent healthcare services.
Trauma-Informed Care: Understanding how traumatic experiences can affect health and how to provide trauma-informed care.
Intersectionality: Understanding how a person's multiple identities relate to their cultural beliefs and practices.
Bias and Stereotyping: Understanding the impact of bias and stereotyping on healthcare and how to reduce their effects.
Health Disparities and Social Determinants of Health: Understanding the relationship between social determinants of health and health disparities.
Cultural Competence and Health Policies: Understanding the role of cultural competence in healthcare policies and how to advocate for policies that promote cultural competence.
Linguistic competence: This type of cultural competence involves the ability to communicate effectively with individuals who may speak different languages.
Attitudinal competence: Involves understanding and respecting different cultural norms and acknowledging cultural diversity.
Cultural sensitivity: Is being aware of and respecting the unique characteristics of different cultures and their values, beliefs and traditions.
Ethical competence: Health care professionals recognize the impact of their beliefs and values on health care delivery, and adopt ethical principles to guide their practice.
Cognitive competence: It is the ability to learn about and understand the cultural factors that affect health behavior, beliefs, and attitudes.
Emotional competence: The capacity to recognize and manage emotions of yourself and others and use those emotions to inform thinking and actions.
Behavioral competence: The ability to adapt behavior and communication styles to interact effectively with people of different cultures.
Organizational competence: Health care organizations develop policies and practices to support cultural competence in its employees and delivery of care.
Structural competence: Incorporates the economic and political context in which health care is delivered and shaped by social determinants of health.
- "Intercultural or cross-cultural education are terms used for the training to achieve cultural competence."
- "Effective intercultural communication relates to behaviors that culminate with the accomplishment of the desired goals of the interaction and all parties involved in the situation."
- "Appropriate intercultural communication includes behaviors that suit the expectations of a specific culture, the characteristics of the situation, and the level of the relationship between the parties involved in the situation."