Order processing

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The process of managing customer orders from receipt to delivery, as the order moves through the supply chain.

Order Management: The process of receiving, processing, and fulfilling customer orders, including order entry, order processing, and order fulfillment.
Inventory Management: The processes of managing the stock of finished goods, raw materials, and work in progress through forecasting, sourcing, and storage of inventory.
Warehouse Management: The process of managing the physical storage and movement of materials within a warehouse, including storage, handling, and shipping.
Logistics: The process of managing the movement of materials, products, and information across the supply chain, including transportation, last-mile delivery, and reverse logistics.
Procurement: The process of acquiring goods and services from suppliers, including supplier selection, negotiation, contracting, and performance measurement.
Demand Planning: The process of predicting customer demand for products and services, based on historical data, market trends, and other factors.
Supplier Relationship Management (SRM): The process of managing relationships with suppliers, including supplier selection, performance measurement, and improvement.
Order Fulfillment: The process of fulfilling orders and delivering products to customers, including order processing, shipping, and handling returns.
Supply Chain Analytics: The use of data analysis techniques to optimize supply chain operations, including forecasting, capacity planning, and cost optimization.
Transportation Management: The process of planning and executing the movement of goods and materials from one place to another, including the selection of transportation modes and carriers.
Customer Relationship Management (CRM): The process of managing interactions with customers throughout the customer lifecycle, including customer acquisition, retention, and support.
Sales Order Processing: The process of managing the sales order lifecycle, from order entry to fulfillment, including order tracking, order picking, packing, and shipping.
EDI (Electronic Data Interchange): The process of exchanging documents electronically between businesses, including orders, invoices, and shipping notices.
Sales & Operations Planning (S&OP): The process of balancing supply and demand across the business, including sales forecasting, demand planning, and production planning.
MRP (Material Requirements Planning): The process of calculating the requirements for raw materials, components, and finished goods, based on demand forecasts and production schedules.
E-commerce Order Processing: The process of managing online orders, including order entry, payment processing, shipping, and customer support.
Quality Management: The process of ensuring quality throughout the supply chain, including supplier quality, product quality, and quality control.
Capacity Planning: The process of determining the optimal capacity of the supply chain to meet demand, including workforce planning, equipment utilization, and production planning.
Lean Manufacturing: A production practice designed to reduce waste and increase efficiency through the elimination of non-value-added activities.
Six Sigma: A data-driven approach to process improvement designed to reduce defects and variability, and improve quality and customer satisfaction.
Manual Order Processing: Manual processing of orders where the order is received and processed manually by people.
Automated Order Processing: Automated processing of orders where the order is received and processed automatically by computer systems.
Electronic Data Interchange Order Processing (EDI): EDI is used in supply chain management to transfer electronic documents between different companies, such as purchase orders and invoices.
Online Ordering: Ordering products or services through an online e-commerce platform.
Dropshipping Order Processing: Handling orders without keeping inventory. Orders are fulfilled by a third-party supplier and shipped directly to the customer.
Pick and Pack Order Processing: A process of picking items from inventory and packing them up for shipment to customers.
Cross-Docking Order Processing: A process where items are unloaded from incoming trucks, sorted, and then loaded onto outbound trucks for immediate delivery without being put into inventory.
Back Ordering: A process of taking orders of out-of-stock items and fulfilling them once the items become available.
Delayed Shipping: A process of shipping items to the customer on a later date than the original shipping date.
Batch Processing: A process where orders are grouped together and processed at the same time.
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